McLay Services, Inc.

I called McLay Services on Saturday at 2 pm on Memorial Day weekend with several questions about our Air Conditioner and a possible installation I was going to be receiving from another company the next day. I did not expect the incredible attention to my call that I received. Talva went above and beyond to answer my questions and ease my concerns. I cannot say enough good things about this company and will definitely be using them in the future.

I've used McLay Services for my home and business and have always been beyond satisfied. Chad has come out and changed a water heater, installed new sink / garbage disposal, fixed toilets, and fixed various leaks. (My next call will be to replace shower head in Master Bathroom!) Chad is always very honest, knowledgeable, articulate, and polite. Prices are fair and I like working with a fellow small business. I've recommend McLay to my parents, other family, and friends and they have also been very happy. Great company!

Archie McLay does NOT honor his work!!! TERRIBLE-NOT TO CODE
Found out the hard way when property was sold and inspected that AC ducting was NOT to code. Archie blamed ME for not getting a permit-I foolishly thought I was dealing with an honest man-WRONG. He refused to fix the problem. Cost me another $1000 to get it done right- DO NOT USE THESE PEOPLE!!!!

UPDATE- After reading my complaint, Tova McLay contacted me. She was very gracious and wanted to make things right. We spoke for a few minutes, she apologized for any miscommunications, and wrote a check for the repairs. I sincerely appreciate the effort made to correct the situation.

McLay Services changed all of the plumbing for my bathroom remodels. They also installed a new state of the art A/C system with duct work last year and are always available when needed, with exceptional friendly staff. They also come through for me with any unexpected emergencies.

McLay Services is a trust-worthy, dependable business providing quality work. Definitely our #1 choice for our A/C, heating and plumbing needs. Highly recommended, you will always get excellent service!!!

Great work. Chad did a wonderful job on our shower head pipe. He explained in detail the issue (broken pipe) and the resolution (cheap, thin plastic pipe to copper). Along with repairing shower handle on the other bathroom.

Highly recommend!

Had a very professional experience with McLay Services. The tech Chad was knowledgeable, courteous and the owner Archie was hands on involved. I see why they've been in business all these years. Great company!

This is to just to share my experience with the above company. It is being done without bias. It is also one of the best ways to express my appreciation for the services. I have never seen anything of this kind. This appreciation can be directed to the technician involved in the transaction of this particular. This is my story: my electric water heater was functioning appropriately. A certain plumbing company was referred to me by the water heater manufacture. I had called that particular plumbing company for services. A technician was sent to my home to service the equipment; it so happened that technician did not have any experience with electric heater. He had pointed out the wrong cause for the malfunction to me. Thereafter; that technician had charged me $ 185.00 for the 18 minutes service. Then; I had called "McLay Services, Inc. for assistance. I had presented my problem to the receptionist. She took my phone number' and promised to call me back after contacting one of the technicians. Half-hour later; McLay services had called me back with a possible cause for the malfunction. A technician was sent to may home. His name is "Cameron". He seemed to be very honest and knowledgeable of the appliance in question. After checking all of the components of the electrical heater, he had come with a good cause of the malfunction. He had proceeded to call the manufacture to relay the problem. The manufacture had decided to send the part to my home via express shipment. The part had arrived, I called McLay. The same technician "Cameron" had arrived to install the part for me. Minutes later; the water heater was functioning well as usual. He had made my day. The business world needs more caring and honest technicians like "Cameron". I should have called "McLay Services, Inc. first rather than the other plumbing company. Thanks to the devotion of that particular technician, I am as happy as ever. I do not need to warm up water every time my family needs to bathe.

From now on; McLay Services, Inc. will continue to be my first priority for all plumbing problems. I had learned from " Cameron" that customers' happiness and satisfaction are usually first in accordance with McLay Services' view. I am so happy and satisfied with the company.

With sincere appreciation;

McLay has always been our go to plumber & for HVAC repairs. Their office staff is professional, timely, & knowledgeable. You get what you pay for with this company and my problems have always been fixed correctly the first time.

Outstanding Service! Miguel, from McLay Services, arrived on time. He worked efficiently, quickly finding the problem and fixing it. He also took the time to answer all my questions. This is the second time I have had excellent service from McLay Services.