MJ is very professional, he quickly diagnosed the problem, explained me the issue clearly, ordered new parts, installed it as soon as it came and made sure that the issue was resolved. He even contacted a day later to confirm that everything was working properly. I am happy with the service. Thanks MJ and the ACE team.
Jon was exceptionally responsive and professional. Although there was a delay it was communicated in a timely manner. It was a very simple fix and I only paid the diagnostic fee. Further, he also provided education about the washer and how to check for any dryer duct obstruction.
Called up ACE for my dryer, which was not powering on. He called back immediatley and came over same day. And helped fixing the problem. He is very professional and with very reasonable price . Would highly recommend him.
I can highly recommend ACE Appliance Repair as it successfully repaired my Thermador SS, SxS48" refrigerator-freezer, which became non-operational July 6, 2020 after 12.5 years of service. Not only did Ace give me the lowest estimate of 4 contractors I contacted (approx $1500 to $2500), Manager Al and technician Jon treated me with respect, performed on what they promised, explained what they were doing, and provided no surprises. Its inspection service fee of $65 was lower than most, and was included in final bid price if/when it performs the repair. Be aware that it may take over one week to solicit estimates from various contractors. In my case, the compressor died and one week was needed to find/order & receive the new compressor. When I reported 3 minor issues/concerns after the compressor replacement and line purging of obstructions, they returned in 3 days (July 25, 2020) to re-purge the lines and resolve my issues with no additional cost. They have earned my trust, and I would hire them again. James F in Pleasanton.
Called for refrigerator repair. Came out the same day to solve problem. Final total was much less than original quote. Found technician to be friendly, helpful, knowledgeable and honest. So glad I called them...will certainly use again for any appliance repair we might have.
My washing machine wasnt spinning properly or draining all the water. Clothes were coming out still too wet. Ace had the problem diagnosed and fixed in about an hour. Great knowledge with great prices! I will use again and recommend highly, thanls Ace!
We call Ace appliance Al came on time ,diagnosis was accurate for our maytag washer and provided estimate was reasonable. Got it fixed same day. Great service .
Had a great experience with ACE. Called them for a wahser repair and they came the next day. Performed the service professionally and gave me a fair quote.
My refrigerator was giving me problems and stopped working. Really happy with the service, they showed up the same day. Got to work right away to fix the issues.
awadhut munj
MJ is very professional, he quickly diagnosed the problem, explained me the issue clearly, ordered new parts, installed it as soon as it came and made sure that the issue was resolved. He even contacted a day later to confirm that everything was working properly. I am happy with the service.
Thanks MJ and the ACE team.
Kris Leisten
Jon was exceptionally responsive and professional. Although there was a delay it was communicated in a timely manner. It was a very simple fix and I only paid the diagnostic fee. Further, he also provided education about the washer and how to check for any dryer duct obstruction.
deepak Negi
Called up ACE for my dryer, which was not powering on. He called back immediatley and came over same day. And helped fixing the problem. He is very professional and with very reasonable price . Would highly recommend him.
James FONG
I can highly recommend ACE Appliance Repair as it successfully repaired my Thermador SS, SxS48" refrigerator-freezer, which became non-operational July 6, 2020 after 12.5 years of service. Not only did Ace give me the lowest estimate of 4 contractors I contacted (approx $1500 to $2500), Manager Al and technician Jon treated me with respect, performed on what they promised, explained what they were doing, and provided no surprises. Its inspection service fee of $65 was lower than most, and was included in final bid price if/when it performs the repair. Be aware that it may take over one week to solicit estimates from various contractors. In my case, the compressor died and one week was needed to find/order & receive the new compressor. When I reported 3 minor issues/concerns after the compressor replacement and line purging of obstructions, they returned in 3 days (July 25, 2020) to re-purge the lines and resolve my issues with no additional cost. They have earned my trust, and I would hire them again. James F in Pleasanton.
cindy craft
Called for refrigerator repair. Came out the same day to solve problem. Final total was much less than original quote. Found technician to be friendly, helpful, knowledgeable and honest. So glad I called them...will certainly use again for any appliance repair we might have.
Nicholas Sammons
My washing machine wasnt spinning properly or draining all the water. Clothes were coming out still too wet. Ace had the problem diagnosed and fixed in about an hour. Great knowledge with great prices! I will use again and recommend highly, thanls Ace!
florante llanes
We call Ace appliance Al came on time ,diagnosis was accurate for our maytag washer and provided estimate was reasonable. Got it fixed same day. Great service .
Lin Leo
Ace appliance is awesome, fixed my washing machine in the same day of appointment, strongly
Jason Liu
Had a great experience with ACE. Called them for a wahser repair and they came the next day. Performed the service professionally and gave me a fair quote.
Erika Gonzalez
My refrigerator was giving me problems and stopped working. Really happy with the service, they showed up the same day. Got to work right away to fix the issues.