Top Rank Heating and Air Conditioning Inc.

Jeremy helped me make the best of a bad situation. The technicians were friendly and knowledgeable. The friendly estimator (embarrassingly can’t remember his name)came out and put together an extensive plan to repair the unit. Less than a week later the technicians got to work and fixed the issue. Hard working techs and friendly owners... highly recommended HVAC company.

Amazing service & HONEST!! I move into my home one year ago and I couldn't keep the second floor cool duding the Summer. It was a nightmare! The Top Rank guys got out here within 24 hours and figured out the problem in less than 30 minutes. Within 72 hours of calling Top Rank, my A.C. was fixed up at a reasonable price and running perfectly just in time for the late Spring and Summer Heat! I will always call Top Rank when I need help. Thank you, guys!

Jeremy always responds. As owner of the business, surely he could delegate the "small stuff", and he doesn't. When we have a problem, we can count on Jeremy to care, and get the job done.

Jeremy was quick to return my call and set up the same day appointment. Service was excellent and my unit was fixed the first time. They are my "go to" company from this point forward.

I found Top Rank through Home Advisor. I read the reviews and called for an estimate. Jeremy came out and went over the steps needed to install a whole house fan. I called several other companies and had estimates from them as well. Jeremy was not the least expensive but personable and responsive to texts. I was unsure about which brand of fans to choose from and did more homework. I then spoke further with Jeremy and decided on the Quiet Cool Stealth Pro.
He gave me a great price and I also decided to join the VIP membership to have maintenance on my HVAC system twice per year.
The installation process was a day project. James and Derek were the installers. Both are dog lovers which my dog enjoyed. They were respectful with putting on booties when requested as well as throwing down the tarp to keep the mess to a minimum. Derek had some trouble with the switch and needed to work longer than expected. Even after working longer, he began to vacuum up the mess. I insisted on vacuuming since I own a Sharp vacuum that cleans better than most.
We are using our Quiet Cool this evening and am loving it. It is in the low 70’s and falling and has greatly cooled the house. We have a couple of windows/doors (back patio) open and it feels wonderful in our home. I would definitely recommend Top Rank. They were prompt, honest, and saw the job through. They also sent the service worker to complete the Spring maintenance and will call in the fall for the 2nd maintenance on the furnace.
Looking forward to a lower electric bill and cooler home this summer with our new whole house fan.

Having the background and experience with all facets of the HVAC world, I was highly impressed and extremely pleased with Top Rank at every level of this undertaking. My own HVAC experience and formal education began in 1977 completing a college degree in Mechanical-Electrical Technology and starting a career in related work immediately thereafter. I worked on every type of HVAC system for over 30 years, from residential, to commercial and industrial systems. From troubleshooting and repairs, to complete system replacements and new installations, to systems calculations and design. With this extensive background and knowledge, suffice it to say, I pursued the selection process of finding a HVAC company that would meet or exceed my expectations of replacing my inadequate undersized system with one that would perfectly address the current system shortcomings. After meeting with 7 HVAC company reps, I narrowed it down to 3 companies. It then came down to best bang for the buck, knowledge of this technology by the salesperson, and properly designed system. It is very important not to oversize a system as much as undersizing one. I had already performed a heat load calculation and determined what a properly sized unit should be. This narrowed the field to 2 companies. In the end, it was clear that Jeremy from Top Rank had first hand knowledge and field experience, so my choice was clear. At no time did I have regrets or buyers remorse. The technicians performed their work with such artistic approach and pride, that I was very pleased with my own efforts to being patient getting so many bids. Unfortunately, age, physical restrictions, certification, and new laws, sadly prevent me from being able to do this work myself. However, the completed work, unit selection, and Top Rank HVAC selection, resulted in an equally satisfying experience. I would not only recommend Top Tank as the company for your next HVAC job, I would urge you to think long and hard, before selecting an alternate company. To Top Rank, Jeremy, Rachel and the Technicians, who took care of this task for me, Thank you all. As stated, you have exceeded my expectations. What sets you all apart, is that you care, for your company image, your personal reputations, and for the well being and satisfaction of your customers! Know that my satisfaction is what inspired me to write this “First Ever” review of any business. Kudos to a job well done!

Ruben

Top Rank does a great job on my commercial buildings and is the reason why they are my go-to company on all things HVAC.
They are always available in a crunch, reasonably priced and responsive.
Overall, a very reliable and trustworthy group to work with.

Needed a contractor to help me with repairs of a home that I had listed from resetting toilets, to repairing dry rot and also some minor leaks and painting areas on fascia and the eaves. Rob showed up on time as promised and was able to get me a bid and schedule the work to be completed to keep our closing on time.

The worst experience I have ever had no customer service skills no knowledge very confused office after the initial visit from the service technician The technician scheduled an appointment for the next day to do the repair they didn't show up at all the following day I was told they weren't going to come anyway until they have a payment when I ask how much it is they give me one price labor and parts together didn't know how much of that labor was didn't know how much the part is just some number I guess that they made up of the top there head . The woman that answered the phone was very rude short and had a nasty attitude. I wouldn't recommend them nor go back to them call them 1ever again I called somebody else to do the work

Rob and Pedro were awesome!!! They went above and beyond! Highly recommended. A BIG thanks to Jeremy on sending them our way. Thanks again to all of the Top Rank Team!