Airwest Air Conditioning and Heating

Best company ever! Airwest Air Conditioning did such a wonderful job when they replaced my 25 years old A/C for a new one. They are professional, trustable and their prices are the best in the market! I had several quotes from bigger companies and Airwest gave me the best price!! So well-done, professional work, I love my new A/C, I can’t thank Airwest and Dave enough!

I had my old HVAC replaced yesterday. I love it!!!! these guys were amazing, customer support at its best. The actual HVAC is so quite! I live in a condo and my main concern was the noise. It is perfect. I am sooo happy! Airwest is a family owned business that really take care about customers and the quality of their work. I really want to thanks David, the owner, for his services and for reminding me that they are still businesses out there that care.

I recently had a new furnace and air conditioning unit installed in my home. My wife and I are very please with the unit they recommended and the timely installation. We had a very challenging job as we have a low pitched roof (orginally a rock roof) on a home built in 1955 making access to ducts almost impossible due to lack of crawl space. They contracted removing old ducting and installing a new 200 amp electrical box at an affordable cost that was better than other firms. They also coordinated with HERS testing and city inspections (a lot of companies like to avoid this part). The installation crew was top notch. The tech support guys were equally excellent in addressing a couple issues that were resolved. Thanks to the excellent investigation and analysis of Dave (top installer) he was able to determine why we were not getting adequate airflow into 2 rooms that were additions. Turns out that when ducts were installed for the addition (25 years ago) they were not connected properly. Airwest corrected the problem for both rooms. The only issue I had was getting followup info and calls from Joe and Dave when they said they would. I found myself calling them to get status, upon which they were very responsive. The crews showed up on time as scheduled. I recommend AirWest to anyone looking for value on airconditioning or heating needs .

One year ago, August 2017 I decided to upgrade my over 30 years old Payne AC unit and I had three companies quoting for the job. Dave with Airwest made a good impression, extremely knowledgeable, and his quote was the best as well, budget wise.
April 12, 2018 I made appointment for them to come and replace it and within almost three hours they were done. Nice, neat and clean job, very polite and careful working (inside replacing the coil above the furnace) as well as outside with the new condenser.

Friday, June 8th, 2018 I experienced a little problem with the new AC unit and emailed Dave @ 7:30 PM. Monday morning I had Chris come and within minutes he troubleshoot the problem and provided solution.

Since then until now, September 2018, I enjoyed a nice and cool house and had no problem during the recent heat wave we've experienced.

Communication with company was good, service was good and so far I am grateful for their work and recommend them.

Used Air West for an install 2 years ago. It was trickier than usual install and they did a good job.
We needed an electrical line with a conduit run and Dave suggested his go to electrician. We did not care for the electrician's work as he drilled a hole in flooring that would not allow a straight line of conduit to go through the ceiling.
Since our install I have recommended Airwest to colleagues and friends and everyone has said good things about Airwest and their service. One thanked me for a "solid" referral.

I had Airwest replace my aging heating system. The installation included a new furance, new duct work and a whole house fan. We are extremely happy with the new system. Dave was a pleasure to work with and is very knowledgable. The installation went very smoothly. Compared to the other bids I received, Airwest was extremely competitive .

Dave is very responsive and his pricing is great. We showed up on time and provided an estimate same day. Him and his crew was professional and very knowledgeable. They took down old duct work In our warehouse and installed all new duct work. They did a great job protection the work area, minimizing distruption during work hours. We are very happy with overwall service and product.

I used Airwest to evaluate my air conditioning system before it got hot this past summer. They were the most professional air conditioning and heating service I have ever used. The technician took the time to explain everything to me, didn't try to sell me some thing I didn't need and replaced the filter for free. I highly recommend Airwest for your air conditioning and heating needs.

They reached out to me after receiving my info on home advisor and had left a message. I then followed up and called the after hours phone number and left a message but I got no response the entire day. Guess the job wasn’t worth getting. I originally gave 1 star, but decided to change it to 2. I’m huge on customer service and treating my own clients as if they were friends and family. But to call someone and then not returning my call (I called same day, 20 minutes later) for an entire day gave me that “I just want to make commission off you” type of feel. So my review is based off that alone and not their services.

Even giving Airwest one star is too many. First let me start by saying after spending about 10, 000 dollars on central air, you would think I would have a cool home during the warm weather.....WRONG!! The only room that gets cool is the living room....this is what 10 thousand dollars gets you with this company!! Then they didn't finish my insulation in my attic....that was a mission to get someone out to finish. This week my husband called for a service regarding the system not cooling. Well the day of our appointment, I took off work so we could have our system worked on and we get a call 10 minutes before our scheduled appointment that they have to cancel because they have a commercial account that needs their immediate attention. So basically their commercial accounts are high priority and screw the residential accounts. Take your business elsewhere, worse decision I ever made was hiring these clowns.