We had been working with another company who was slow to respond and treated us more like an option than like a customer. The Bakers Mobile Aire staff are friendly, knowledgeable, and through the course of conversation it turns out they even knew some of the owners family. They got to the bottom of an ongoing problem, quickly, and with only a couple of return trips. Bakers amazing response time and commitment to excellence is what will keep me and the company I work at coming back time & time again.
As always, great to do business with Bakers. I am so grateful that they squeezed me in when my AC went on the blink. James did an awesome job finding the problem and correcting it. Have done business with them for almost ten years, and no complaints.
We have been customers of Bakers Mobile Aire for 15 years. We find that they are fair, knowledgeable, fast, courteous. We used them for our home and my parents rentals. I advised our property management company to use Bakers Mobile Aire exclusively
I have a history with Bakers...I purchased a new unit from them for a property I owned 4+ years ago...and have used them to check/service my AC/Heating units at my current residence. I find them reliable, honest and priced competitively. Highly recommend.
As long as I own a home in Tucson, Baker Mobile Air will have my business. I got 2 quotes for a failed A/C. Bakers quote came in cheaper and was a complete quote. The other company said they would have to send someone back out to be able to give me a quote for a replacement unit. When I called to ask a couple more questions I started a conversation with Todd (later to find out he was the owner). Todd was very straight forward and gave me his opinion on what he would do if he were in my shoes. I could tell he had my best interest in mind and not his profit. I was surprised at Todd’s honesty; usually most companies will try to get you to buy more even if it is not for your benefit. Todd went out of his way to research the best solution to my problem. I planned on giving him a good review from our first conversation, but after dealing with Todd during the whole interaction, I will give him great reviews and more importantly my continued business. I can honestly say this is one of only a couple of businesses that I have dealt with that have exceeded my expectations.
This was one of five companies that have me proposals. Theirs was the best priced. They took their time to talk to me about my needs when they came for the proposal, which made me feel good about the work they would do.
They showed up on time in very professional matter, respected social distancing, worked hard and diligently, getting the job done ahead of schedule. I'm very happy with the end result.
My house has a dual cooling (refrigerator) and heating (gas) for front and back. Both my heating and cooling systems were from Baker's and work great. Over 3 years of comfort and trouble free operation. Great folks, great service, great products and great prices. Just great!
I can honestly say I am blown away by Bakers Mobile Aire's quality of and commitment to customer service. This is the company you should call! Let me explain - the part I need for my mini split is currently unavailable locally from the parts companies around town. Mark (the G.M.) went on line with me to help me buy the part for them to install! Who does that?? He said, "I just want to make sure you are taken care of. This is not about us needing to sell you a part!" It has been a long hard search going through so many companies who don't even call (or text) you back. No more. I can rest easy knowing that Bakers is there when I need them. Honest, reliable, knowledgeable and responsive. I'll never call anyone else
I am so glad to have found an HONEST air conditioning business. Our house has a "uniquely" installed unit and Manuel has been the ONLY person in twelve years who has serviced our heat pump AND offered a logical suggestion of how to reconfigure it when we need a new one. I really appreciate that this company doesn't try to upsell its customers, but delivers honest work and has real integrity in it's business model. I will gladly recommend them to others.
Update - 2020 - still love this company - they are professional, honest & the best out there! Great company who honestly cares about their customers. They're not out to take your money & just leave - Mark asks lots of questions before dispatching technicians out so that you get the best tech suited for your particular needs. I could not be happier!!
Devon Grijalva
We had been working with another company who was slow to respond and treated us more like an option than like a customer.
The Bakers Mobile Aire staff are friendly, knowledgeable, and through the course of conversation it turns out they even knew some of the owners family. They got to the bottom of an ongoing problem, quickly, and with only a couple of return trips.
Bakers amazing response time and commitment to excellence is what will keep me and the company I work at coming back time & time again.
Ruth Kieffer
As always, great to do business with Bakers. I am so grateful that they squeezed me in when my AC went on the blink. James did an awesome job finding the problem and correcting it. Have done business with them for almost ten years, and no complaints.
Kathy Chun
We have been customers of Bakers Mobile Aire for 15 years. We find that they are fair, knowledgeable, fast, courteous. We used them for our home and my parents rentals. I advised our property management company to use Bakers Mobile Aire exclusively
judson jones
I have a history with Bakers...I purchased a new unit from them for a property I owned 4+ years ago...and have used them to check/service my AC/Heating units at my current residence. I find them reliable, honest and priced competitively. Highly recommend.
Chad Brown
As long as I own a home in Tucson, Baker Mobile Air will have my business. I got 2 quotes for a failed A/C. Bakers quote came in cheaper and was a complete quote. The other company said they would have to send someone back out to be able to give me a quote for a replacement unit. When I called to ask a couple more questions I started a conversation with Todd (later to find out he was the owner). Todd was very straight forward and gave me his opinion on what he would do if he were in my shoes. I could tell he had my best interest in mind and not his profit. I was surprised at Todd’s honesty; usually most companies will try to get you to buy more even if it is not for your benefit. Todd went out of his way to research the best solution to my problem. I planned on giving him a good review from our first conversation, but after dealing with Todd during the whole interaction, I will give him great reviews and more importantly my continued business. I can honestly say this is one of only a couple of businesses that I have dealt with that have exceeded my expectations.
Benjamin McDonald
This was one of five companies that have me proposals. Theirs was the best priced. They took their time to talk to me about my needs when they came for the proposal, which made me feel good about the work they would do.
They showed up on time in very professional matter, respected social distancing, worked hard and diligently, getting the job done ahead of schedule. I'm very happy with the end result.
Highly recommend them.
don g
My house has a dual cooling (refrigerator) and heating (gas) for front and back. Both my heating and cooling systems were from Baker's and work great. Over 3 years of comfort and trouble free operation. Great folks, great service, great products and great prices. Just great!
Tanya Kratz (In Full Bloom)
I can honestly say I am blown away by Bakers Mobile Aire's quality of and commitment to customer service. This is the company you should call! Let me explain - the part I need for my mini split is currently unavailable locally from the parts companies around town. Mark (the G.M.) went on line with me to help me buy the part for them to install! Who does that?? He said, "I just want to make sure you are taken care of. This is not about us needing to sell you a part!" It has been a long hard search going through so many companies who don't even call (or text) you back. No more. I can rest easy knowing that Bakers is there when I need them. Honest, reliable, knowledgeable and responsive. I'll never call anyone else
suzi cook
I am so glad to have found an HONEST air conditioning business. Our house has a "uniquely" installed unit and Manuel has been the ONLY person in twelve years who has serviced our heat pump AND offered a logical suggestion of how to reconfigure it when we need a new one. I really appreciate that this company doesn't try to upsell its customers, but delivers honest work and has real integrity in it's business model. I will gladly recommend them to others.
Cynthia Goldstein
Update - 2020 - still love this company - they are professional, honest & the best out there! Great company who honestly cares about their customers. They're not out to take your money & just leave - Mark asks lots of questions before dispatching technicians out so that you get the best tech suited for your particular needs. I could not be happier!!