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Samuel & Sons Air Masters Reviews - 21

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Caitlyn Phelps

excellent company. I'd like to see you guys expand into computer repairs and take over Best Buy's customers. The scheduling and part ordering processes were amazing. I didn't even need to download an app. This is what makes your company stand out from the reset. Casey Micheal and his engineer team are exceptional.

C Jimenez

bought a building and ironing out all the kinks.these guys have been helpful. I've had to call them back out 3 more times for problems that weren't theirs, but they've arrived and diagnosed the trouble everytime. no questions asked. always arrive within 24 hours if not the same day. Highly recommend them!

Jack Buckley

Our Tech Frank was punctual, knowledgeable and helped us determine the best replacement water heater, and installed it same day. He then went over the settings, told us how to prolong the life of the appliance and gave us a water sensor to place on the floor in case the heater leaked or there was drain backup. We are glad with the work so far.

Angel Fletcher

good professional work with reasonable rates. I had the central air fixed in my condo and repairs needed to be done for the condensation from the central air to drain properly. I had someone come out who fixed it but started experiencing the same issue again. I called and they had a repair guy come back out the same day and fixed it. So for any heating and cooling service I would go back to them again.

Dana Walter

Matthew Areopagus was the repairman who arrived to our home. respectful young man. knowledgeable about the issue and the repair process. We were working with a home warranty company and he helped us with the appropriate information needed for them. Typically he would do the repair , but his boss asked if we minded if a senior tech with a tech in training could come and do the actual repair. So we are waiting for the other techs to arrive. So far excellent service.

Esther Glover

The work was great! repairman Pedro was fast but thorough, answered all my questions about the unit he was servicing and other questions I had. He also explained areas that might need my attention in the near future. I am happy with the service Pedro P. provided.

Violet Copeland

Jacob arrived to give us an estimate on our kitchen sink faucet, he was professional and honest about the price of labor and the price of the faucet. We decided to not use the service, in which he was understanding and respectful, wasn’t pushy about selling us on their equipment. He was also educated on the material. Will endorse and use once in the position to do so.

Yesenia Holmes

Always there to respond and have wonderful deals for reoccurring customers. Technicians are knowledgeable, fast and polite. My last project I had Hayden fix some water pipes and hose bibs. They look fantastic. He made was secured. Thank you so much.

R Vazquez

This company is amazing, I called them and they got someone to my building same day and then the next day they installed all new units for us. Amazing people and I recommend, they are hard working and do very very superb work. I thank them for getting us situated and hope to do business with them again!

Alisha Munoz

Our went out in 90+ degree weather. The company got someone out same day. The repairman came early, was professional, made suggestions for how to improve our system that were outside of the immediate complication (e.g. thermostat configuration), had the part we needed to make the repair on him, waived the service charge, and was even with my kids! The price was reasonable, too. Very impressed.

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