Allstar Heating & Cooling llc

Jay installed 2 thermostats on my house and rental. But he did not connected them to the heat pump, only to the AC. So winter comes, no heat in both house, I called the home warranty, they came and said nothing is wrong with the heat pump, the thermostats are not connected to it, so they reinstalled both, I called Jay to tell him what happened. And I showed him the receipt and the both reports that both thermostats were not connected to the heat pump. He denied any wrong doing. He would not refund me my money. I said I guess your reputation is only worth $150 - He never answered me back
I would never use this company.

Allstar just recently replaced our 18 yr old AC units. Jay gave us an honest upfront price without doing a home consultation as some wanted. They were quick in getting the units replaced. I am always concerned about the workers of a company. They were very respectful and clean. Jay was here regularly during the install to check on the progress. He also came at end of the day to double check everything. He even went through the home to ensure all the vents were open blowing air correctly. They are also a local small company that was a pleasure to do business with. The new AC units make such a huge difference in cooling the home in the hot summer and SO much quieter.

They responded to my air problem quickly. Warranty company used them and called 6pm We’d. And they said between 8&9.on Thursday. Arrived 8:30 and checked for problem, fixed and done by 9:15. Seniors, this company prioritizes your needs very quickly. Outstanding service and professional.