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Cousins Air Conditioning LLC Reviews - 25

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tina Farley

100% recommend Mike with Cousins - he has rescued us twice due to no A/C in the summer months in Phoenix. He was able to come out SAME DAY and able to fix the issue right away. He is knowledgeable and educates us on how the unit works. Couldn't be happier with them.

Beth McPherson

Cousins AC is hands down the Best company to call. Very Professional, Great Value & on Time. This was our second time using Cousins AC - Mike to do some maintenance & fix safety concerns but this time was his guys who you can tell follow in the same customer footsteps that Mike gives to his customers. Thank you to Mike & his Team

Aimee Jutting

A large company that spends $$$ on advertising came to my home and wanted to charge me over $5k for a compressor. I called Mike for a second opinion and thank goodness I did! He came out and was an actual tradesman and fixed a connector and my air was back up and running. He was at my house less than 20 min saved us over $5k. I can't say enough wonderful things about this company. The honesty alone, not only the fact he was able to come the same day, showed up on time, and actually fixed our issue. Every wonderful review is absolutely true. COUSINS AIR will be the ONLY place we will ever call!

Mary Ellen Boyne

Mike Jones and his crew are top notch. They are professional, polite and installed our new AC unit in a few hours. The cost was very reasonable. I would recommend them to everyone for fast, reliable service at a resonable price!

Frank Keller

Talk about real customer service you can't find anymore. Mike @ cousins AC is amazing. He was there on a summer sunday afternoon !! Thanks for the help.

Sara Ryan

Best A/C company out there. They are efficient and honest. He came out the same day and fixed my A/C!! Good people running good companies are hard to come by, but this is one of them!

Katie Grove

We had our units go out late one evening during the summertime. Mike made his way to our house as soon as he could that evening. His quote for replacing two units was very competitive with others we had received. We chose to use him because we felt like he was being fair and honest. During the install, Mike was sure to make an appearance to check on things and his guys worked incredibly hard! This winter, we noticed a couple of rooms were not receiving heat. We contacted Mike over the weekend and by Monday, he sent out Michael to help us. Michael was on time, got to work immediately, and completed the job at no charge as a thank you and courtesy for using Cousins Air over the summer. Highly recommend!

David Key

Mike's team has been servicing our rentals for the past few years. They are prompt, honest and very respectful of the tenants. Recently they installed a Nest thermostat at out primary home, and did a fantastic job. I would recommend them any day.

Dan Brevig

I had a new unit installed by a top ac company 2018 and this year I experienced a cooling issue. The company that installed it came out and found a leak and repaired it under warranty. That night same issue with poor cooling. They sent another tech the next day and he said pressures were fine and that I needed new duct work for $500. Still not cooling and not satisfied with that response I called Mike at Cousin's for a second opinion at 6pm on a Sunday night. He was at my house within hours hooked up his gauges and in minutes said I was low on refrigerant. He filled to proper level and my unit was cooling as it should.
Reasonably priced, honest, professional and a really great guy!!
Thanks again Mike

Mara Talamantes

My upstairs AC unit broke down late at night. I called Mike first thing the next morning and he was able to have the work done by that afternoon. He was fast, friendly and honest about the work that needed to be done.

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