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    Carlton's Cooling and Heating Reviews - 13

    4.1
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Paul E

    Great value.
    Had a minor HVAC problem for a system under warranty and they sent a repairman that day. Unfortunately he became ill before he could make it here but another repaireman showed up the next morning and fixed the problem.
    Very knowledgeable and responsive.

    Amanda Ballard

    I was assigned this company through 2-10 HBW and never once received a call from him. My heater has gone out in the middle of this winter storm. I’m sure there are many others calling and using him for something similar, but he never once answered. He called me back ONCE, let my phone ring once and hung up. I tried to call right back and nothing. I called again and again. Still nothing. I had the warranty company call twice. NOTHING. I demanded to be changed to another provider. Avoid this company at all costs. Doesn’t seem to care about customer service or his reputation. I also read two other reviews where he was used through 2-10 and either took forever to respond to the initial service call or didn’t come back after he diagnosed the problem. I told the warranty company to stop using him. I would advise everyone else the same. DONT USE THIS COMPANY!!!!!!!!

    channa okeefe

    Carlton and his team is always here to help the Veterans at The American Legion Post 237. We have had to call him on the weekends and without hesitation he was here to solve the issue. We recommend him to do all HVAC work.

    Shelby Tipper

    Took 3 service request through my 2-10 Home warranty to get him/his employees to contact me and show up. Do not recommend this business nor 2-10 HBW.

    frankenblazer 383 (LuckySam)

    I had a much larger company come out to "fix" my a/c needless to say they left and said I needed a new unit, carltons came out replaced 2 capacitors reconnected something the other guy disconnected and I have a/c. Thanks I will definitely use them again.

    Eddie Dean

    Great people very friendly do great work for very good prices I had one company try to charge alot of money for a new systems and Carlton was able to do if for an amazing price will be using them in the future

    Tracy Reynolds

    Came out as part of my 2-10 home warranty, diagnosed the issues with my compressor, collected $75 copay and then never would respond to any follow-up calls.

    Aubree Dreher

    Great company to use to handkr all ur hvac issues will be calling again and recommend to many ppl

    Larry Conley

    Honest, friendly seems trustworthy. I will call back on him again in the future.

    Andrea Brown

    Fantastic service! Trouble shot our problem and we fixed it! Ty!

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