Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Onsite services
Air Specialty Reviews - 100
4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Heather Sprinkle
They sent someone out in a very timely manner. The guy was very friendly and through in his assessment of the issue. I feel as though the price for the diagnostic was very reasonable.
Ronnie Few
I called this company about 9:30pm on a Friday night and they still came out and worked on a/c. Couldn't get it fixed until they got part Monday but they got a/c working to last till Monday. It was too hot for no unit freezing up. Now I've got my Mother in town 30 minutes from there shop but she also likes their work ethics.
Margie Cooley
My technician was really knowledgeable on his work very courteous answered all my questions took his time did not rush anything I would highly recommend Air Specialty. Also Brandon was very helpful courteous always answered all my questions the ladies in the office was also very helpful and knowledgeable. And they also sent me cookies so nice thank you so much. Before you get an AC check air specialty out first.
Butch Davis
They charged me an extremely high fee to fix an outside unit ,did not address the inside issue that I told him about! My unit was freezing up inside never looked for leaks inside until their second visit and now I am having to go to a competitor company to have a whole entire inside outside unit put in! I was not pleased whatsoever with the quality of their work. They Replaced a part on the outside unit but never addressed the real issue that I called them about and now I am without an air conditioner and as I said I’ve had to go to a competitor to get the issue resolved!! Air Speciality’s initial service call is not reasonable at all in comparison to other companies!..... Bottom line is I would not recommend them unless you want to seriously get ripped off!!!
Jeff Powell
The overall front-end experience has been exceptional. Thank you, Brandon. I trust this level of commitment to customer satisfaction after the sale will continue for the next 12+ years.
Gotta give credit to the installers Jessie & Gary. They too were professional and respective. I think they installed the whole system without taking a lunch break. I noticed that Jessie & Gary flinched a lot when Brandon was around. Not sure what was up with that... jk :-)
By the way, if your AC & Heating system is failing, you should buy a Daikin heatpump system.
Jason Wells
Sales team was extremely helpful, knowledgeable and got things happening quickly. Short of not installing my smart thermostat, Installation team did a bang up job on the install. Needs a little customer service coaching but the workmanship was top notch.
Sylvia Baker
The technicians that visit my home are always so courteous and professional!! I look forward to my maintenance visits. I highly recommend them to anyone who needs heating and air conditioning service. I wouldn’t use anyone else.
Debbie Smith
Charles Norris was my salesperson and was very helpful and informative in guiding us in choosing a replacement HVAC system for our home. The father and son installation crew worked hard and efficiently, and cleaned things up perfectly when they were done. A very professional company!
Gene Bitzer
Very pleased with service I received yesterday.
I called and spoke to a real person which was great. She was professional and knowledgeable . She explained everything to me and was able to answer all my questions.
The technician, David, arrived on time. David was also professional and knowledgeable. He asked me a few questions and went right to work.
In just a few minutes he figured out what was wrong, and went through the extra effort to find a part that day since it was going down to freezing that night.
David came back with the part and had everything put back together in no time.
I will definitely recommend Air Specialty to anyone that needs service on their Heating and Cooling system.
Brandy Amlott
My overall experience working with Air Specialty is really great. The technicians are very courteous and always do the job well. During the summer, everyone knows AC services are extremely busy, but they did a great job getting the job done quickly in the midst of the summer season. I definitely recommend.