Residential Air LLC

The AC in our home went out at 3pm on Thursday June 19, 22. After calling a couple of other companies and getting a firm maybe, we called Residential Air. The office person was so nice and said her guys were hustling to get all their customers taking care of. She said they might arrive around 8pm, but will definitely be there.
I was skeptical and resigned myself to a miserable night sleep.
The girl called around 8pm and said they're about an hour away from finishing and should be here around 9pm... Hope!!
The technicians called at 9pm and said they're on their way... Happy!!
Arrived, found the problem (capacitor), fixed it and was standing with us in or kitchen at 10pm enjoying some cold air coming out of the vents in a very warm house.
I will be a customer forever!! Thank you all so much for all your hard work on such short notice and really, really after-hours.

Great customer service from my initial call for service. Thank you Kim! To the technician arriving within 24 hours. The technician (Nick) was outstanding. If I could give a 10 star review I would!

I've been using Chris' services for years and years. However much I hoped and prayed my AC would never break; it invariably would. Chris was always the first person I'd look for when it did. Prompt, polite and professional. Would really take the time to diagnose the issue properly and throughly, fair prices. When it came time to retire my ancient HVAC system recently, I knew who I needed to call. Got a great price, installers did a great job and worked hard all day to get it done. Will continue to get my business time'n'time again! Good job guys.

I called around 8:30 am on a Monday and Nick was at my door within an hour! I had a capacitor that went out and needed to be replaced. It was mid August and that is a terrible time to be without AC. Nick was knowledgeable and took the time to explain the issue. He was very friendly and courteous. Great customer service! I will be using Residential Air LLC for any future HVAC needs!

Excellent and honest!

Chris Ward and his helper came to my home today to give me a second opinion quote for repairs to my air conditioner.

Mr. Ward was very courteous, not only to me, but also in how he spoke with his helper! They were both very knowledgeable and professional. They were happy to have me observe as they worked to, efficiently and methodically diagnose and then repair my air conditioner unit. Each step along the way, the owner, Chris, explained what they were doing and why.

Their accurate and honest diagnosis and repairs SAVED me between $800 and $1,000 ccompared to other contractor estimates I had recently received.

And the other contractor had almost talked me into buying a new a/c unit which would have cost me significantly more.

I'm very grateful and impressed to find this kind of honesty and excellence in Chris Ward and to see that he is teaching his helpers to deliver the same kind service as well.

If I could give a higher rating, I certainly would!

I will absolutely call on them again, if I ever need heating or air conditioning work again, and it is an honor and privilege to highly recommend them to you.

We called them based on the reviews and am glad we did.
We wanted a system to replace our old outdated Condenser and Handler.
They installed the new equipment when, how, and for the price they said.
Their equipment is nice, the Techs are clean and polite and pick up the trash that develops as the job progresses. They registered the equipment and gave us all documents and walked us through the new Thermostat. We got a follow up phone call and are confident we are "Good to Go" for many years to come.

Thankyou Residential air. (And Spell Check)
Dave
Major
Henry
Beezer
Dinky Dink

Chris and Matthew took really good care of me! They were very knowledgeable with my google nest and helped me out with minimal cost. 11/10, will always call these guys for any of my heating or cooling needs.

Great friendly service, he doesn't play any games, and reasonably priced! We have had issues with our brand new AC for 2 years, and we had to use another company because of the warranty. That other company kept telling us everything is fine. Now that we're out of warranty we called Chris at residential air, within a few hours he had our AC up and running better than it's ever ran before! And was able to fix the wiring mess up the other company did that kept telling us everything was fine... Residential air is the only AC company I trust, period!

We asked for a quote on having our systems replaced, and the extremely knowledgeable technician also explained the ins and outs of HVAC system replacement. Fantastic service and information!

Nick and his Assitant Matt came to do routine maintenance on my unit very thorough, they were very professionialThey have done work for me before and always Same Great Job! I tell my friends about their business! The prices are always fair! They are a good team, i feel comfortable with this company! My Air Too")