Awaiting receipt of invoice to accurately rate, although he was professional and responsive to my inquiry. His initial conversation did suggest that he had not been informed of the specific estimate’s scope limited to duct replacement. That was quickly clarified by me. He did provide me a contact number for future questions.
Steven, Jeff and their crew were amazing! They spent time with us figuring out the best solution for our home within our budget. They showed up on time for install and completed the job in one day. They even cleaned up really good after. We now have great airflow, zone control and a very quiet and efficient system!! Thank you Air Outlook.
Working with Air Outlook was a much better experience prior to what 2-10 Home Warranty contracted previously. That said Jeffery (Field Engineer) assessed and troubleshooted the issue quickly. He explained the problem and provided the details to 2-10. The report he provided was thorough that 2-10 approved the work within a week. Immediately Air Outlook called to schedule for installation date. Being a 2-10 customer (since 2006) and dependent on who they provide, Air Outlook by far has been a no stress company. Highly recommend.
Steven was very personable and professional. He showed compassion as we dealt with no a/c over the holiday weekend while waiting on a part. Once the part arrive he had up up and running! Class Act!!
What is not to like? The AO team is professional and did a great installation for me on July 5, 2023. AO was very responsive when my HVAC bit the dust. I received text and email message reminders and scheduled times of arrival. I knew exactly what to expect through the complete installation process. The HVAC system installed is very quiet both inside and out. The digital programmable Wi-Fi/Bluetooth makes it easy to program and adjust anywhere, even outside the home. The service program is very affordable; a must to have. I am looking forward to a comfortable home and a great relationship with the AO team. Kudos!👍 A special shout out to Kenan for his attention to detail!
This is the best HVAC company I have ever dealt with. The technician Steven was extremely professional, kind, knowledgeable and comprehensive in explaining my issue and how to fix it. Our issue was fixed on the spot, had heat within 30 minutes of arrival, plus ordered two parts to make sure no further issues. Great company!!
Steven was on time and quickly made the necessary replacement and repairs of the components. Steven is very professional and likeable person. I would recommend Air Outlook to anyone with AC problems.
They’re really “cool”! In all seriousness they were early which I appreciated, they worked really quick they were very kind and polite and respectful and now I have nice cool air during the heat of the Summer! We had Jeffery assist us!
Jeff came out very promptly diagnose the problem, and fixed it. Along with this he addressed some other problems that we had and repaired them immediately. Highly recommend this company.
DW Me (Dennywayne)
Awaiting receipt of invoice to accurately rate, although he was professional and responsive to my inquiry. His initial conversation did suggest that he had not been informed of the specific estimate’s scope limited to duct replacement. That was quickly clarified by me. He did provide me a contact number for future questions.
Cindy Bates
Steven, Jeff and their crew were amazing! They spent time with us figuring out the best solution for our home within our budget. They showed up on time for install and completed the job in one day. They even cleaned up really good after. We now have great airflow, zone control and a very quiet and efficient system!! Thank you Air Outlook.
Robert Ladrillono
Working with Air Outlook was a much better experience prior to what 2-10 Home Warranty contracted previously. That said Jeffery (Field Engineer) assessed and troubleshooted the issue quickly. He explained the problem and provided the details to 2-10. The report he provided was thorough that 2-10 approved the work within a week. Immediately Air Outlook called to schedule for installation date.
Being a 2-10 customer (since 2006) and dependent on who they provide, Air Outlook by far has been a no stress company. Highly recommend.
Byran Hughes
Steven was very personable and professional. He showed compassion as we dealt with no a/c over the holiday weekend while waiting on a part. Once the part arrive he had up up and running! Class Act!!
James Pape
What is not to like? The AO team is professional and did a great installation for me on July 5, 2023. AO was very responsive when my HVAC bit the dust. I received text and email message reminders and scheduled times of arrival. I knew exactly what to expect through the complete installation process. The HVAC system installed is very quiet both inside and out. The digital programmable Wi-Fi/Bluetooth makes it easy to program and adjust anywhere, even outside the home. The service program is very affordable; a must to have. I am looking forward to a comfortable home and a great relationship with the AO team. Kudos!👍 A special shout out to Kenan for his attention to detail!
Steve Lilly
This is the best HVAC company I have ever dealt with. The technician Steven was extremely professional, kind, knowledgeable and comprehensive in explaining my issue and how to fix it. Our issue was fixed on the spot, had heat within 30 minutes of arrival, plus ordered two parts to make sure no further issues. Great company!!
donzell brown
Steven is an awesome guy. Took care of us, made it very easy to understand the issue, and my dog loved him! I'd recommend to anyone.
Gary Walsh
Steven was on time and quickly made the necessary replacement and repairs of the components. Steven is very professional and likeable person. I would recommend Air Outlook to anyone with AC problems.
Alex Wagner
They’re really “cool”! In all seriousness they were early which I appreciated, they worked really quick they were very kind and polite and respectful and now I have nice cool air during the heat of the Summer! We had Jeffery assist us!
Daniel Bryant
Jeff came out very promptly diagnose the problem, and fixed it. Along with this he addressed some other problems that we had and repaired them immediately. Highly recommend this company.