Standard Heating, Cooling & Plumbing

Standard is excellent. Darryl, the technician who serviced our units, was professional, thorough, timely and just plain nice! The dispatcher on Saturday was also so nice and efficient -- I was so thankful we were getting same day service and she was great about calling back with an expected time of arrival. Thank you, Standard!

Tamerious was great!!! I give him a five star rating. He was prompt and professional. He was very distinct in his report in the condition of our unit. Thank you for having such a good professional and personable rmployee

Brady was great. Very personable and sincere and he was Awesome with my 2 small children. They were all over him wanting attention from him and he was great. Would definitely recommend him and Standard.

Brad Casey is a true professional he explains what he’s going to do before he do it, he’s nice, he works fast, he’s awesome and am a happy customer ( I think he need a raise) well Done Brad think you all so much.

Sarah was on time - very competent - and had a great attitude. She diagnosed the problem quickly and did a wonderful job. We are very pleased!!!

The service technician, Brady, was very professional and responsive. He undertook a very thorough examination of our AC units and pointed up possible problems without hard selling me anything. I was very pleased by his attitude and his thoroughness.

I wasn't provided a specific time for servicing, however they showed up at 9:05 am. Darryl was extremely professional. He was in a mask and shoe booties. He took his time checking all the components. He was honest with the issues and showed pictures of his concerns. I was appreciative that he didn't push any services on me, but provided a quote with various options and let me decide.

Once I selected my maintenance requests, he got to work. His attention to detail was on point. Once maintenance was complete he spent quite a bit of time cleaning the systems up. He even went in to bend back tiny bits of metal that were catching the air filter.

I was initially going to have the ducts cleaned as well however the appraiser (Daniel) came out, coordinated Darryl and advised the ducts were relatively clean. I appreciate the honesty, professionalism, and detail in their work. Highly recommend.

Just when you thought customer service was dead and gone I had the pleasure of dealing with these folks. They responded immediately and their technician was as pleasant, courteous and efficient as you could ever want.
Great experience.

I called on a weekend and had a technician out by Monday afternoon. The problem took a couple visits but it was resolved quickly and the communication was easy. Eddie was personable and friendly and really knew how to get right to the root of the issue. I’d call them again if we needed help.

Standard just installed a garbage disposal for me that I had purchased separately. The service representative told me that it would be $89 service charge plus any required parts. After the job was done, they charged me $380!

Shane did a great job and finished within an hour, but the fees this company charges are OUTRAGEOUS! Take your business elsewhere if looking for transparency and value.

EDIT: At least they offered a discount when they saw this review. +1 star, but I'm still unhappy with their pricing transparency.