Tri County Heating

Tri County installed a dehumidifier in our basement. They worked efficiently and did a great job with the duct work and drain line. Even though I'm going to replace our flooring, they insisted on placing runners down to protect the carpet. They also took the time to fully explain the operation of the unit and required maintenance.

The person who stopped over out of know where from tri county heating without giving me a notice no one home, told them where the key is was there for 10 minutes charged me $138 for not finding anything wrong even though I told him we’re my furnace was leaking, next guy comes out and knows what is the problem in 2 seconds what a joke they are… and then I get ahold of him and Tim the owner said no one is perfect..

Tricounty installed our new heating and cooling system along with air exchanger and airpurifyer and humidifier. Their prices were excellent and the entire process went extremely well and efficiently. The crew were knowledgeable and professional answering all my questions. I would and have recommended them to anyone. Follow up was also excellent.

We had a problem with our boiler, they came out right away and diagnosed the problem. The tech was very nice and helpful and he also explained what was broken and how it happened. He fixed it and had to come out the next day to replace parts he didn't have on the truck. There was no extra charge for coming out again. Their prices were reasonable and would definitely recommend them to anyone, and continue to use them for our heating needs.

I’ve used TriCounty repeatedly, first for repairs to my old furnace, then to replace it, and finally for a ductless air source heat pump to provide air conditioning as well as backup heating. They have always been fast, economical, and great to deal with. I’ve had major issues with prices charged by other Door County hvac companies both in my business and my home, so I will stay with TriCounty from now on.

After recently moving into a new home, I called Tri-County Heating (to schedule a service visit) and reached the company's voicemail on each attempt. Since I was unable to reach a live person, I left a message with my contact information and address, stating that I required replacement of the filters for my furnace, April air, and home air purification systems, and requested a call back. No return call. Approximately a week after leaving the message, my fiancé saw a car in the driveway, and observed a man leaving two packages leaning against the garage in the rain. He did not ring the doorbell, he did not call, he did not leave any indication whatsoever of what he was doing at my home. She later informed me of our visitor, and I went outside to find two wet filters in water-logged corrugate boxes leaning against the outside of my home. ????? I assumed that someone would eventually call to advise me that these were dropped off - and to schedule a service call - as I yet needed two additional filters (preferably dry and not left outside). Nothing. Today I received a bill from Tri-County for the filters that were left unceremoniously in the rain outside my home. What the holy heck? I just left the company a message to call me so that we can have a little chat about the definition of customer service, and to explain that I am not interested in paying for wet filters. Tri-County Heating receives a resounding two thumbs down from me due to this first (and last) experience with the company.

Would like to thank Tri County Heating for installing our garage furnace today thanks to Larry Tim and the crew of Jeff Elliott and Tyler they did a great job Thanks again.