Service person was prompt, very pleasant and knowledgeable. He answered all my questions and gave me suggestions and options for my heating needs. Great job!
Our appointment was scheduled between 12-2pm and the technician arrived at 12pm on the dot!!!!!!! He was done within 45 minutes. We have used Bob's Quality Heating and Cooling for several years and have always been very pleased with their service. We like the reassurance of having our furnace checked every fall so that we know it will work during our Frozen Tundra winters.
I had a new furnace and AC installed by Bob's in August 2020. The install went great and the service was perfect.
Unfortunately, 9 months later my furnace stopped working. I called Bob's and they came out and found a bad control board in my furnace. They were able to replace it quickly and got me back up and running in no time. Luckily this was all covered under warranty.
In July 2022 I found that my AC wasn't cooling the house and the condenser unit outside was short cycling. This unfortunately happened on a Friday evening and I needed it fixed for the weekend. Bob's was able to come out the same day to take care of it. Although I am still covered under the manufacturer's warranty for some parts, the service call was not covered. I had to pay the after hours rate for a repair of a "damaged wire".
I definitely recommend Bob's for their service, but I am disappointed with the quality of the Rheem equipment that was installed.
We’ve been having Bob’s Quality Heating service our furnace for years now. They are always professional, reliable and on time. I would highly recommend this company if you are looking for quality workmanship!
Bob’s fixed my air conditioner the very next morning after I called for service. The technician was very professional and explained what was wrong and how he were going to fix it. Bob’s Heating and Cooling have always been good whenever I have used them.
The two gentleman who arrived were very professional, efficient, knowledgeable and respectful. They quickly diagnosed and then fixed the problem with our broken A/C. The unit went out late last night. I called Bob’s Heating and Cooling this morning, but it was already 11:00 am. I was flabbergasted when receptionist said technician could come today! Being that it is mid 80’s and very humid, I was thrilled. It is not even 3:00 pm and the fantastic service technicians have already completed work at a very reasonable cost. House is already cooling!! Highly recommend Bob’s Heating and Cooling. They routinely care for our furnace needs also.
Travis Ehrfurth
Called at 12:30 on a Monday and by 3:30 the same day they were leaving with my furnace up and running. Fair pricing, fast service.
Bonnie Van Lanen
Cal was very friendly and prompt. He was in and out with confidence in no time. Thank you.
Julie Mecha
Was informative on the issue,
efficient had parts in truck,
respectful of the area he was working in
came into the house and used shoe covers.
Will use them again
Wendy Tumey
Service person was prompt, very pleasant and knowledgeable. He answered all my questions and gave me suggestions and options for my heating needs. Great job!
Harold Bertrand
Our appointment was scheduled between 12-2pm and the technician arrived at 12pm on the dot!!!!!!! He was done within 45 minutes. We have used Bob's Quality Heating and Cooling for several years and have always been very pleased with their service. We like the reassurance of having our furnace checked every fall so that we know it will work during our Frozen Tundra winters.
Devin Runner
I had a new furnace and AC installed by Bob's in August 2020. The install went great and the service was perfect.
Unfortunately, 9 months later my furnace stopped working. I called Bob's and they came out and found a bad control board in my furnace. They were able to replace it quickly and got me back up and running in no time. Luckily this was all covered under warranty.
In July 2022 I found that my AC wasn't cooling the house and the condenser unit outside was short cycling. This unfortunately happened on a Friday evening and I needed it fixed for the weekend. Bob's was able to come out the same day to take care of it. Although I am still covered under the manufacturer's warranty for some parts, the service call was not covered. I had to pay the after hours rate for a repair of a "damaged wire".
I definitely recommend Bob's for their service, but I am disappointed with the quality of the Rheem equipment that was installed.
Diane Mankiewicz
We’ve been having Bob’s Quality Heating service our furnace for years now. They are always professional, reliable and on time. I would highly recommend this company if you are looking for quality workmanship!
Mark Brazee
Bob’s fixed my air conditioner the very next morning after I called for service. The technician was very professional and explained what was wrong and how he were going to fix it. Bob’s Heating and Cooling have always been good whenever I have used them.
Cheryl Owen
The two gentleman who arrived were very professional, efficient, knowledgeable and respectful. They quickly diagnosed and then fixed the problem with our broken A/C. The unit went out late last night. I called Bob’s Heating and Cooling this morning, but it was already 11:00 am. I was flabbergasted when receptionist said technician could come today! Being that it is mid 80’s and very humid, I was thrilled. It is not even 3:00 pm and the fantastic service technicians have already completed work at a very reasonable cost. House is already cooling!! Highly recommend Bob’s Heating and Cooling. They routinely care for our furnace needs also.
Tim Meredith
Mark, provided a fast response time, professional and honest service. I will continue to use Bob’s for all my HVAC needs!