Zim Heating & Cooling

ZIM has been working with me since the inception of the company and I have experience with Chris going back to 2014. This group of guys is by far the best at HVAC, plumbing, sprinkler systems, fabrications, troubleshooting, repairs, automation, suggestions and education. Their ability to answer a call to repair something is great. Their ability to suggest changes to make improvements is awesome. Their willingness to help is second to none. Chris and his team have been monumental in reducing GE Healthcare Madison's carbon foot print by 30% annually with the chilled water system improvements they were able to help me out with. The ZIM team has also improved our boiler capabilities, free cooling capabilities, PM schedules, consumables usage, preventative testing and machine performance which has brought us to a steady state where we no longer have heating and cooling issues. ZIM has also helped improve our fire suppression systems to where our Monthly PMs are simplistic, cost effective and to the point. I would recommend ZIM to anyone looking to improve their HVAC systems, fire suppression systems and plumbing concerns. Also, if you are looking for a partner that is there to help at an honest fee, ZIM is your company to use! Thank you to ZIM for all you have done for me in my professional career to improve all of the systems we have worked on together over the past 8 years!

In addition to a routine maintenance visit for our furnace, the ZIM crew diagnosed what was wrong with our elderly AC unit, gave us options, and offered their professional recommendations. Ultimately, we had them install a new A/C. They were quick to get the necessary components in stock and even worked us into an already packed schedule for a weekend installation during a heat wave. Communication was excellent throughout. The installers were punctual, professional, and tidy. The whole process took just under 4 hours, and they took away all the old equipment for us. We will definitely use them again, both for our annual maintenance and for any future repairs. These are genuinely nice guys and honest to boot. It's right in their name: INTEGRITY!

ZIM was great in educating us on our options when our AC broke down in the middle of the summer. They didn’t try to sell us, rather show us the pros and cons of each option available. We had them put in a new heating and cooling system and were even able to finance it over a few months. They had the system installed in 2 days and it has been working better than our previous system with less energy cost. They are very responsive when I have questions about the system and the space was cleaned up and looking great when they left. Highly recommend ZIM!

I received an invoice for work done on October 11 on November 23 and a check was mailed on November 29. You would not have to give people extra time to pay if you would invoice them in a timely manner. Worst customer service I have ever experienced.

ZIM Heating and Cooling is a reputable business whose employees have the highest integrity! They are very respectful of their customer's property and leave one's home as clean as it was when they arrived. They also arrive on time and stay till the work is done. Chris, the owner, and his two sons explain everything in words that are easy for the layperson to understand. As a single woman, this is a business with employees one can trust! I would highly recommend this business to anyone who requires heating and cooling services.

Chris and his team did an excellent job installing the furnaces and air conditioner in our home. They are very responsive and professional. The job was completed on time as promised. The cleanup after the job was done was very good as well. Overall ZIM was competitively priced, their work was excellent, and I would encourage anyone who needs heating and air conditioning work to be done to contact Chris. 5 star rating for sure!!

Had issues with my furnace on one of the coldest days of the year this winter. I was referred to Zeige Integrity Mechanical by a neighbor and was very pleased that I called them. They were extremely responsive and helpful, and were able to identify the issue almost immediately to get things fixed. Absolutely will be using them again the future!

I had a great experience with the ZIM team. I had an old AC unit that was in desperate need of replacement. They were fast and responsive to my needs. I highly recommend them as a trusted local resource for HVAC needs. The new AC unit is perfect for me and my family to live more comfortably than we were previously.

I needed my gas line shut off valve repaired to be able to heat my pool. They responded quickly and replaced the gas shut off valve. My kids and grand kids will be very happy when they come to visit us this weekend. I will definitely recommend Z-I-M Mechanical to our church for their maintenance needs and other members of our church.

I would highly recommend the services of Zim heating and cooling..As a matter of fact..I will be changing over from the heating company I had been using for my furnace maintenance in the fall..very timely and the owner and his son were helpful and personable..