Sears Heating and Air Conditioning

Dishwasher repaired less than 12 hours after I reported it. He had the replacement part with him. Labor fee very expensive, but the service was excellent.

William was wonderful! Very helpful and knowledgeable. He was efficient, and went above and beyond to provide wonderful customer service.

The technician came to our home, but didn't know what he was doing. They sent a second technician. He recommended two parts we didn't need and charged us a lot for them. The problem ended up being a part I could easily find on eBay and replace on my own, which I did. I was promised a refund on the two parts. I have gotten nothing. If this is the quality Sears has fallen to, then no wonder they are struggling. I will not use them ever again.

Repaired washer.