Bill Mair Heating and Air, Inc

We have had Bill Mair do yearly check up service on our heat pump for 7 years. He has always been *Top Notch. Friendly, Personable, & Respectful - checking our heat pump in a thorough manner. He has always given us Great Service & our heat pump continues to operate smoothly & efficiently! He has absolutely earned "5 Star" rating.

Our 23 year old heat pump & air handler system was starting to fail, and we needed a new one. Looked at the reviews, got a quote from one company, then decided to have Bill Mair give us a quote. HIs quote was better than the competition, but more importantly, both my wife and I were very impressed by Bill. Very professional, personable, informative, knowledgeable, friendly and punctual. His son Ethan, who is learning the trade, is just like Bill and I appreciated his level of knowledge of the system they installed. Another assistant (also named Ethan) helped with the installation, and it was obvious he really knew his stuff too. And let's not forget Bill's wife, Anna, who is also a crucial part of the team - she replied to my emails promptly. When I called with a question about the system, she truthfully replied that she didn't know, but would ask Bill and get back to me. But here's a crucial detail that impressed me: she said that she wanted to know that answer herself so she would be able to pass that on to other customers who might have the same question. This company rocks! One final point - I really like to support small companies, especially those that are owned and operated by families. Bill Mair Heating and Air is one of those companies. I highly recommend them.

I recently had two ductless systems installed by Ethan from Bill Mair's team, and it was a great experience. The installation was skillfully done, with much care and attention to detail. Bill and his family are nice and knowledgeable, responsive and competitively priced. Highly recommend.

Bill and Anna have been awesome; prompt, courteous and professional. Bill is very knowledgeable and is truthful when he's not sure, then he finds out... The ductless heat pump installation was flawless. He helped me figure out the best options for our situation and provided multiple estimates for different scenerios. They even helped me procure materials so I could replace rodent damaged ductwork myself. They went above and beyond the typical service company. I highly recommend them.

Having had a horrible experience with the company that installed my furnace I wanted someone good when I had problems this past winter. I called one company and was told, "Sorry, we're booked. Have you tried Bill Mair?" I called and got quick response. Bill is affable and a veteran HVAC man. He spotted the problem and I was back up and running in under an hour. I highly recommend Bill to my clients and will use him again should the need arise. Always good to know who the good guys are! (And Bill is one of the best I have encountered).

We had the hottest day of the year over Labor Day and my heat pump went out. Called on Monday (holiday) and their office was closed, left message and got a call around 9 Am on Tuesday. Anna said they were booked for the day and had two people in my same boat ahead of me but would try to squeeze me in to see what was wrong with the heat pump. Bill called and then showed up around 3 PM, he diagnosed the issues and said he would need parts and gave me an estimate. Today is Friday and my heat pump is working like a charm. Great, great service! Very happy with their work! Will definitely call them again!

I took a poll of neighbors and friends for HVAC repair company recommendations, and Bill Mair won. Bill came out and determined that what I thought was wrong, was not, and indeed no repair was needed. Bill took the time to educate me about my system and told me I likely had many good years left in it. No thought of up-selling or doing unnecessary work. His expertise, honesty and integrity were obvious. Good to know for the future.

Bill put a heat pump in my home this past May! They did a great job and we love having it nice and cool during this hot weather! I highly recommend his company!

Extremely knowledgeable and competent company. Very excited for my new heat pump.

Great visit with Bill and Ethan, looking forward to installation.