They showed up promptly at the scheduled time. Very friendly and explained what they were going to do. He listen attentively to our concerns. He used shoe covers and was methodical in his work. I very much appreciated the open discussion. I will definitely have him back.
Perhaps the best and most efficient service I have ever seen. Simon was on time, a gentleman in every sense in how he handled the job. And the before and after was night and day. Thank you, I strongly recommend this company for today’s performance it was above and beyond expectations.
We hired StarDucts for a drier vent cleaning. Simon was professional, on time, insured, and didn't try to upsell me.
He was the only person in all the businesses I called who bothered to fully understand the job before agreeing to come out. In my case, this meant texting photos of my system to him and him telling me all we'd need was a drier vent cleaning rather than a duct cleaning. The price was good too.
Simon is a true professional, and would strongly recommend to anyone needing some HVAC work. He is incredibly friendly and informative throughout the whole process. He shared a ton of helpful advice and made the 4.5 hour job (not his fault—our system has not been serviced in many many years, apparently) somewhat enjoyable. Looking forward to seeing Simon in a year for annual dryer vent cleaning.
Simon gave the most professional service imaginable. He responded back within minutes of my request for a quote and scheduled me for the very same weekend - on a Sunday! His communication was professional and prompt. His process was very easy and smooth. He provided me an exact appointment time and texted and called to let me know he was on his way. When he got here, he helped me locate the vent (on the roof which I did not know). He had given me a thorough quote so I knew exactly how much extra I would have to pay for roof access. He completed the job thoroughly but still quickly. All the while, he gave me an explanation for what was going on and why he was doing what he did. I now know so much more about dryers and vents. His invoice process was quick, easy, and detailed. I could pay with CC but also with venmo or Apple pay. He was very kind and trustworthy to deal with. Definitely will use him again and recommend him to everyone who needs HVAC/ dryer services. Thank you Simon!
Simon was a courteous and friendly technician. He explained the process well, he was very organized, and did a remarkable job. We will definitely use this service again.
Great experience! We were able to schedule service within a week of when I called. The house has an old set of ducts not connected to the current system and I appreciated him taking the time to check exactly which returns were active and providing a transparent quote.
I manage an apartment building and will only use Shimon going forward. The previous company i was using was not cleaning properly. He cleaned all the dryers, installed a new hose in one of them and gave me detailed pictures of all his work. I am set up for him to come every six months now and i know my property is safe from a fire. The bid he quoted me was exactly what i was charged. Only you StarDuct for an dryer cleaning you need.
Simon is a sole proprietor, the guy who does all the work. He is meticulous about that work and will show you how you can tell when someone else has not actually done the work. He is fun to work with and is on top of making things easy with modern communication and website. I picked him after serious vetting and you should as well!
Shimon was very thorough and professional. Gave me a heads up when he was 10 min out, arrived on time and completed the duct cleaning with efficiency. Recommend StarDucts!
Moin Shaikh
They showed up promptly at the scheduled time. Very friendly and explained what they were going to do. He listen attentively to our concerns. He used shoe covers and was methodical in his work. I very much appreciated the open discussion. I will definitely have him back.
Marcelo Hamui
Perhaps the best and most efficient service I have ever seen. Simon was on time, a gentleman in every sense in how he handled the job. And the before and after was night and day. Thank you, I strongly recommend this company for today’s performance it was above and beyond expectations.
Alexander Simes
We hired StarDucts for a drier vent cleaning. Simon was professional, on time, insured, and didn't try to upsell me.
He was the only person in all the businesses I called who bothered to fully understand the job before agreeing to come out. In my case, this meant texting photos of my system to him and him telling me all we'd need was a drier vent cleaning rather than a duct cleaning. The price was good too.
Ryan Bundt
Simon is a true professional, and would strongly recommend to anyone needing some HVAC work. He is incredibly friendly and informative throughout the whole process. He shared a ton of helpful advice and made the 4.5 hour job (not his fault—our system has not been serviced in many many years, apparently) somewhat enjoyable. Looking forward to seeing Simon in a year for annual dryer vent cleaning.
Connie Moorhead
Simon gave the most professional service imaginable. He responded back within minutes of my request for a quote and scheduled me for the very same weekend - on a Sunday! His communication was professional and prompt. His process was very easy and smooth. He provided me an exact appointment time and texted and called to let me know he was on his way. When he got here, he helped me locate the vent (on the roof which I did not know). He had given me a thorough quote so I knew exactly how much extra I would have to pay for roof access. He completed the job thoroughly but still quickly. All the while, he gave me an explanation for what was going on and why he was doing what he did. I now know so much more about dryers and vents. His invoice process was quick, easy, and detailed. I could pay with CC but also with venmo or Apple pay. He was very kind and trustworthy to deal with. Definitely will use him again and recommend him to everyone who needs HVAC/ dryer services. Thank you Simon!
Deenie Esquibel
Simon was a courteous and friendly technician. He explained the process well, he was very organized, and did a remarkable job. We will definitely use this service again.
Jessica Kruse
Great experience! We were able to schedule service within a week of when I called. The house has an old set of ducts not connected to the current system and I appreciated him taking the time to check exactly which returns were active and providing a transparent quote.
jennie burns
I manage an apartment building and will only use Shimon going forward. The previous company i was using was not cleaning properly. He cleaned all the dryers, installed a new hose in one of them and gave me detailed pictures of all his work. I am set up for him to come every six months now and i know my property is safe from a fire. The bid he quoted me was exactly what i was charged. Only you StarDuct for an dryer cleaning you need.
Michael Crouch
Simon is a sole proprietor, the guy who does all the work. He is meticulous about that work and will show you how you can tell when someone else has not actually done the work. He is fun to work with and is on top of making things easy with modern communication and website. I picked him after serious vetting and you should as well!
Ram Subramonian
Shimon was very thorough and professional. Gave me a heads up when he was 10 min out, arrived on time and completed the duct cleaning with efficiency. Recommend StarDucts!