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Northwest Mechanical, Inc. Reviews - 63

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robert Gunther

NW Mechanical installed and continues to maintain heating (forced air & radiant floors) and cooling systems for a custom home we built in 2015. We choose the company because they were recommended by our builder and they have had an excellent long time reputation. We are very pleased with the service that the company provides - excellent follow-up to emails, excellent scheduling communication, intelligent/respectful/competent technicians.

dita rudinow

NW mechanical installed our hot water heater. We had an unusual set up and it was tough finding someone who could handle it. They’ve handled routine maintenance. Prompt, knowledgeable, ethical and on time!

Katy McCoy

Northwest Mechanical helped us when we built our house 20 years ago and have been servicing us ever since. The mechanics are all very knowledgeable and professional as are the schedulers.

Dan Sundgren

*We have a (new to me) boiler whole house system and have been using NW Mechanical now for 2 years, they are without a doubt experts at taking care of our heating system. I signed up for the yearly maintenance program for peace of mind and we have them out once a year to proactively maintain and test things. Running tip top and their techs are SUPER knowledgeable. Great outfit!

Marsha Widell

NW Mechanical is our go to place forever. We’ve used them before and they are very professional, knowledgeable, reliable and reasonable in their pricing. Aaron was our boiler expert. He was amazing he installed and fixed our problem and even instructed me on how to adjust the flow on some of our old radiators. I would highly recommend!

Mark Johnson

Just had a heat pump installed, replacing our gas furnace in a very old home. They were great from start to finish. Informative estimate, including what options were available and which they would recommend, and the work happened right on the schedule they set up. The installer, Brendan, was very knowledgeable and did an excellent job adapting our old forced air system to the new heat pump. Kept the place clean, and kept us informed. They also represent Mitsubishi heat pumps, which are very quiet inside and outside. We're happy, and recommend these folks for this type of work.

Darryl Tober

I had purchased this new home and the previous owners gave excellent reviews for Northwest Mechanical, so of course I reached out to them for my regular maintenance. Kyle was super helpful, as he walked me through the boiler system and he even had much of the history associated with this installation having done regularly scheduled maintenance in the past. I was reassuring to have that level of history and knowledge of the unit.
Kyle even installed a new thermostat up in the kitchen which I hadn't noticed had stopped working.
Overall, this has been an excellent investment in our home, which is heated by radiant heating throughout... I'm on their maintenance schedule, which offers discounts if you're in it for the long run... which we are!
-Darryl

Leo Notenboom

"Emergency Service Available 24/7" on the website seems to be inaccurate. My water heater failed overnight, so called them for assistance. First available was several weeks out. When questioned about emergency service, they said not available. Gave me referrals elsewhere.

Alexa McIntyre

I had a great experience with NW mechanical - would use again!

Mike Bartolotti

NW Mechanical is an outstanding company that has serviced my heating needs for a number of years and recently upgraded my oil burning furnace. They also fixed/repaired my pipes when our remodel guys messed up the install. Ally in Dispatch/Scheduling is great to work with and Steve Miller and his team are outstanding. Steve recently completed our annual service and was arrived with mask, gloves and made sure we maintained our social distancing. He represents himself and his company with professionalism and fantastic customer service.

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