Glendale Heating & Air Conditioning

Right on time even though they are very busy right now, I thought for sure I was going to need to replace my nearly 40 year old furnace because it wasn't doing anything, they had it repaired within a half hour! I am so grateful! I would highly recommend them, my family has used them for many generations, though this is the first time I have had to have a furnace repair.

GH&AC installed my furnace three years ago. I am very happy with the installation and the furnace. I recently ran out of heating oil 🤦🏻‍♂️. After refilling the tank, the furnace would not produce heat. GH&AC sent Woody over to have a look. He did a great job of fixing my furnace and charged me a very reasonable fee. If you’re looking for old-fashioned service, look no further.

Scheduled an appointment to get our furnace serviced and after waiting three weeks the big day arrives. The tech makes a big deal about how busy they are setting up new furnaces. Checks ours out, says every looks good but we could stand to call someone to do a vent cleaning. Seems reasonable, then he leaves and the house starts to get cold. We confirm its on the heat cycle, try to manually bump it up and still nothing. Then the whole system dies.
No air flow, no heat. And now when we try to call about it the first thing they do is argue if we actually had an appointment yesterday.

I am a loyal home heating oil customer with Glendale since 2007. Ever since they performed a modification to our furnace return air ducting, I have not purchased one drop of heating oil elsewhere ! Truly great service and thanks Glendale and gang !

Glendale Heating is a family run business I admire and continue to do business with ever since we installed our highly-efficient clean burning Thermopride fuel oil furnace in 2007.

Of all heat sources in mother nature, oil heat is the most pleasant warmth to feel on cold Seattle days--probably because oil has 140,000 BTUs per gallon while gas has 100,000 (plus oil burns 400 degrees hotter!)

Oil heat nowadays is as pollution-free and clean burning as natural gas-and is far safer than gas. Many old homes in Seattle that have insulation properly installed and newer oil furnaces have incredible energy savings and no pollution. Our own modest home uses so little oil each year to heat, on the order of 250 gallons.

But whatever your own preferences are for your family's warmth, you owe it to yourself to involve Glendale's guidance and experience.

Recently bought a house which, for the first time for me, came with central air and heat. I requested a basic service and asked that the serviceman teach me some of the basics about cleaning the filter and answer some questions I had about how the controls work. He did a thorough job and patiently answered all the questions I had. I will use Glendale Heating and Air for any further service needs.

Called them about my furnace intermittently working, they sent a technician out to look over it and diagnose the problem $98.55.

Quote to replace the gas valve, $449.65. I asked how long, the technician said a few days to get the part and that the shop would be calling me. I said go ahead, I have a baby, so I need to keep the house warm. A week later, no call yet!

I decided to order the part online ($65.00 plus $20 to expedite the shipping). 3 days later, still no call, I get the part and it took me 45 minutes to replace the gas valve myself. I give 2 stars because the technician was pretty awesome.

Great on time service. Came out diagnosed the problem with my oil furnace in a few min and made the repairs. Cost with fair (no over charging just a fair price for the work done) and Greg was great to work with.

My new to me house has an old oil furnace, and I called Glendale to come out. The tec, Ron, came and out and did what he could and was very detailed in explaining how old the furnace was and how parts are hard to find if at all. With that understanding I agreed that he should only do what may not damage seals and gaskets. Knowing it was old and out dated I also scheduled a consultation to get a replacement furnace as well. The consultant came out and advised of my options. At this time the furnace was still working. About two weeks later the furnace started having delayed ignition issues and making some black smoke. I called Glendale back to see about having someone come out and see if it could be adjusted as they had already let me know the part was no longer made or available from their vendors. I scheduled a visit with the front office people who said the tec could come back out under the original cost of the service to see if it could be adjusted. We scheduled the date as my wife and I were regulated to using a small space heater as the furnace was out of commission. I arranged to work fr home that day as well. The service day comes and the tec calls to talk to me about the furnace. He then tells me there would be an additional service fee. I explain the office people who scheduled this said it would be covered under the original cost. The tec said "well they are office people and not tec people, there would be a charge". So I cancelled the appointment. While the service tec team have great experience and are knowledgeable, and the parts buyer was nice as well, and the front office and replacement consult people were great to speak with, there seems to be a lack if internal communications at the company that is off putting. Since we need a furnace we will look at getting it replaced and we are hesitant to go with Glendale for their apparent communications issues.

Update - Sarah from Glendale called me to straighten things out. I truly appreciate the pro activeness of that gesture in assuring me of how things are at the company.

The guys and girls know how to work, be professionally and run a successful business. I will not call anyone else when I need Heating and Air Conditioning needs for my system in my house. Can't say enough good things about them. I wish every company I dealt with was half as good as Glendale Heating and Air Conditioning.

Great service as always. Going the extra mile.