Energy Technologies

Routine heat pump maintenance. The technician was very professional and thorough. They had a tech in training with them who accidentally broke the heat pump. Tech admitted that it was their mistake and told us they'd be back to replace the part as soon as they had it in stock. It was winter. Temps were in the low 30s. We went three days with no heat. They did return and replaced the part as promised.
The issue was that, later, we received an invoice for $300 for the replacement of the broken part. When I called for clarification, I was told that the invoice was actually for the maintenance they had done on the unit. Fair enough, but I suggested that it would be good business to offer a discount (or waive the fee entirely) since the crew broke our heater in the middle of winter which meant three days with no heat. If you took your car to the mechanic for an oil change, and while they worked on it they broke the head gasket, you would expect them to waive the cost of the oil change, right? Al was outraged that I would suggest such a thing. Told me I was "looking for a free ride."
In short, the technicians are very professional but the folks handling the business side could take a few classes on business practices and customer service.

Professional. Efficient. Quality. Energy Tech installed a 3-zone Mitsubishi mini-split system in my home office and they did an amazing job! They were recommended to me by my neighbor who runs an HVAC school...everyone I worked with (Al, Martin, Nick and 'Hap') were total pro's throughout the entire process. They were not only the most affordable option of the 4 bids I got, but they spec'd the most robust system and offered one thing NONE of the other companies offered...a simple surge/line voltage protector...effectively if there is a fatal power surge this little inexpensive unit blows instead of my mini-split and thus saving my multi-thousand dollar investment. The best part of the whole process is that everyone was super nice and easy to work with...if you're looking for an A/C solution these are your people!

This company demonstrated the lowest of humanity! They left a pregnant lady in the frozen winter night and pressure sell on us! Their communication is ruthless and full of threats.
The technician was not able to diagnosis and fix the furnace, so they claimed that the heat exchange has a “hairline” crack and ask us to replace the entire furnace for a cost of $8-20k. They then shut down the furnace and left an about to deliver pregnant lady in the frozen winter night !

When I asked for details like where the crack is, they refused to answer and started to spamming call the pregnant lady !!! They ignored my questions in the email and threatened me to pay their service or they will file lien against my property.

I hired another 2 technicians from different company to fix and re-exam the furnace. The root cause was found and fixed under 40 min. Both of them reported no crack found on the heat exchange and both pointed out the Energy Technologies folk was likely lying for a sell of replacement.

I contacted Energy Technologies asking them to admit their wrong diagnosis and refund, they refused in an extremely rude manner, saying the pregnant lady was “begging” them for the service, and totally ignored their wrong diagnosis and they left the pregnant lady with 5 frozen nights. They never apologized for their mistake.

They also randomly bumped their diagnosis price from $200 (when I called them) to $225 (when our tenants called) within 5 mins.

Energy Technologies installed a heat pump at my home
I was using oil and my heating bills were very expensive.
Now I have a fantastic looking installation that costs 1/3 to operate as the old system.

We had Energy Technologies replace our old furnace and install a new AC unit. We’re very happy with the quality of their service and responsiveness. When an unexpected problem was discovered, they demonstrated a high degree of professionalism to troubleshoot and find a way to solve it with persistence to our satisfaction. Our hats off to Martin and his crew!!!

Excellent work. We had them come out to replace an old gas furnace with a heat pump. The team was knowledgable, communicative, and efficient.

Our furnace broke down. No heat
Energy Technologies responded
Identified problem
Had a part on the truck
They up front about the price
Suggested CO detectors
Quick reasonable honest

We are very grateful we found Energy Technologies. They removed our old oil burning furnace and installed a top line heat pump and air handler for heating and cooling. They did a thorough assessment of our needs and explained all the possible options and costs. They worked long hours to get the equipment installed and the electrical work completed and connected so we now have cool air as we enter our 2nd unprecedented heat wave of the summer. Thank you Al, Hap, Darsey, Alexi, Eric, Andres and Martin, you are all great and we appreciate you!

Great follow through. Martin came to the house, ( as scheduled and on time) walked through, LISTENED to what I was thinking I wanted and made fantastic suggestions. Its been a few years since the initial instalation now and I am still thrilled with the finished combination. Worth every penny . In fact, I did try to get three bids before choosing Energy Technologies: one company could not bother to show up let lone call to reschedule and the other gave me a bid over the phone, much higher, based on my location and square footage of the home. Happy I went with Energy Technologies.

Pleased with Energy Technologies with air conditioning added to an existing furnace, very responsive to telephone calls as always answering. Job was done early before their estimated arrival, Al mentioned he would schedule us early if he could get the equipment and had an opening. A 120vac plug in was added next to the evaporator as part of the job requiring the electrician to run a wire across the attic as part of the bid and it was a warm day. Job was completed in the estimated timeframe even with changes of replacing the thermostat. Good hardware was used and was skillfully installed requiring the installer to run lines across the garage ceiling from the furnace room under the stairs across the garage ceiling without cutting the lines and making a joint connection.