ACCO Engineered Systems

Our AC started making noise and we were concerned that it might stop working. When I called I spoke to Carmen, who was super helpful. Kenton was the tech who came out the next day to check on it for us. Kenton was friendly and helpful. He took the time to talk to us to find out what we were noticing with the AC, and also spent some time investigating and made some adjustments. All around very happy with the service we received!

These guys are amazing! We had an urgent issue at our office in downtown Seattle, I was able to get in touch with their emergency line and they had a service technician come down ASAP the technician Chris walked in and immediately was able to identify the Oder in our office as either being a burnt out fan or a burnt out ballast. Chris went around to each HVAC system and proceeded to test each and every system. This guy came in and had to deal with the fumes the first day he was able to show me that every HVAC installed was working as it should he even went above and beyond to try and identify What would even be causing the smell but this is where he referred me to seek additional support in the form of an electrician. We had an electrician come out the next day and found the source of the problem. Without the quick assistance from Acco we could have had a lot worse problems in the office.

I also want to give my thanks to Dan M this guy has always shown he has cared every time he has come to our office, he had installed our hvac system previously after they failed from the previous tenants. The service these guys provide is amazing they offer quick flexible service and have emergency lines and contacts available when the smell had initially started to spread through our office I had actually went to the Acco website and dialed the emergency number but it was disconnected I remembered I had Dan’s number saved in my phone from a previous service call I called him and he literally pulled over on the side of the road to take my call he even said

“if you are unable to get to anyone in the office call me I will get in contact with them so we can get someone out there today”

These guys offer 5 star service and I will always call them whenever we need any sort of service or emergency ventilation issues.

Holiday , HVAC issue , within an hour Josh of ACCO arrived and fixed the problem!
A big deal in a vertical community!
Thanks Josh

Great people overnight parking available in front of the building opens at 6 you would be done with in 2 hours

Fast response times and customer/employee oriented!

Great love working for this company