Ballard Natural Gas Service, Inc.

They gave me a 4 hour window of time, then phoned to say Justin would be arriving near the end of that window, In case I wanted to run a quick errand. He arrive 20 minutes before the end of the window, did a great job and was finished within about 30 minutes. Very friendly, very efficient.

Humberto V. and the whole team from Ballard Natural Gas Service did an incredible job installing a new AC and heating system in our house. They were professional, knowledgeable, and helpful, and took their time to answer all of our questions. We feel confident that our new system was installed properly and that it will last a long time. They completed the job on schedule and within their original quote. We would highly recommend them to anyone!

We got Ballard Natural Gas to install our new ductless mini splits (AC and heat) and get rid of the old oil furnace and visible duct work. Mike and Conner were the primary guys on the job and they were very courteous, professional, and friendly. They checked in with me to make sure I'd be happy about the line routing decisions they had to make and the finished work is super clean and well-done. They take pride in their work and it shows. We're very happy with our new system.

It's not cheap (because this work isn't cheap) but it's comparable to the competition, and these guys offer a 0% financing plan while the other guys don't, so it was a no-brainer for us.

Thoroughly impressed! Do you ever wish the person who is coming to Repair or Service your appliances actually knows what they're doing, goes above and beyond and is kind and respectful? Those people work for Ballard Natural Gas! Norm and Brennan were exceptional today and I am so happy with their workmanship and professionalism. Thank you - truly can't recommend them enough.

Justin came out and did a great job for us!

We later had more work done by Chris, Conner, and Jay -- who were all great.

Quick, on-time, friendly and professional! I really like the early text to let me know when they are on their way. A really nice touch is the text had information and a picture of the tech who was coming.

We have used them twice for cleaning our furnace and installing a new gas fireplace. Both times they were on time (came at the start of the window of time we were told), quick, very friendly and knowledgeable.

Juan and Anthony did a fantastic job with the install, and the rest of the sales and electric team were very helpful with my questions.

I had a heat pump installed and it was promised to be installed by the end of June and they made sure it was! Just in time for it to get really hot and it was wonderful having central air.This company installed my previous furnace and did an excellent job with maintenance and also installed my tankless water heater. I’ve been quite satisfied with their services and products and highly recommend them.

Great experience, Service tech’s Humberto and Anthony were on time, professional, attentive listeners and very competent. Project was well planned and executed.