Ballard Natural Gas Service, Inc.

We had our annual maintenace for our furnace. Justin arrived a few minutes after I received notification that he was on his way. He was very professional and answered the few questions I had, and successfully repaired a minor connection issue that was causing an error message to persistently appear on our thermostat.

Justin has been out several times to perform our yearly service. Our furnace has worked perfectly since 2015 when we started there maintenance program. I recommend being proactive with a ZERO issue's result! Also Justin is looking out for us by suggesting a surge protector which he installed on the spot.
Thank you, Scott

Juan and Anthony did an outstanding job installing our new furnace. They were prompt, explained what they would do and cleaned up afterwards. They did an excellent job.

Juan & Doroteo were unbelievable! They are very knowledgeable, and we’re meticulous in making sure the installation of a new fireplace insert went perfectly! The cleanliness and great communication were much appreciated! They have a terrific skill set and a great installation team. You’ll be lucky to have them if you purchased any, insert! Thanks a ton for your attention to detail!

I've been using Ballard Natural Gas Service for years. My latest maintenance technician was Wilson. He was professional, courteous, efficient and respectful of my time (juggling a few things during the appointment). I will continue to choose Ballard Natural Gas for all my heating needs.

The service was first rate, professional , and top quality. The technician (Alex Moline) who installed our new furnace did a great job. He was on time, explained the operation of the new furnace and thermostat , installed the units, and made sure everything was working properly and the place cleaned at the end of the job. I highly recommend them.

We had a great experience. The company replaced our old furnace with a new one. They were very professional and courteous. No complaints whatsoever.

Connor was our sales rep. He was extremely knowledgeable. We had gotten several bids for a heat pump but we decided to go with Ballard and so happy we did!

Juan and Humberto installed a new heat pump in my home today. They were both exceptionally amazing in their customer service, clear communication, and friendly and down-to-earth nature. They are clearly highly skilled and knowledgeable and demonstrated a tremendously professional focus on their work. I recommend them both highly.

Installed my dual zone heat pump system, now servicing yearly on a service contract. Easy to work with and professional team members.