Jacobs and Rhodes Heating and Air Conditioning

New install, not satisfied yet, been battling downfalls, they have been great responding, just hope they can make it right….. post updates along the way, So far great service after new install, but not cooling yet…. Thankful for the techs, but looking for closure, can’t wait for them to do what's right. Go team

Every time we have had Jacob's & Rhodes out, they have been incredibly professional. They've also gone above and beyond every time. I highly recommend them and they'll have my business for a long time

I was very pleased with the service provided. The technician arrived within the time frame,was professional and got my AC up and running in a timely matter. My experience with customer service was excellent as well.

Kevin and I went in the garage where my unit is standing and he explained every thing what will be new and what they are going to do. We also went outside and he showed me where the unit will be installed there. All the explanation he gave me, made up my mind to give my order to Kevin. He also told me right than and there, that it will be about 2 weeks or more out until the work can be done. Right now the unit I have is working, and that is because the tech named " KEVIN" has been doing a good job to get it running. That also was one of the reasons I went with Jacobs and Rhodes, because of the service I have been getting all those years. Since my husband past away and I have to take card of every thing my self, I have to depend on the honesty of the service and sales people. I am looking forward to my new air and heater unit.
Ruth Beckmann

Gary L was amazing to work with! From the first telephone call I made for an estimate all the way to install he was quick to respond, polite and friendly, and quick to schedule our install. Thank you for being so patient with us Gary! Jarod C, & Max R. were on time with the install, very friendly, and even visited with our residents while on site. Both were happy, smiling, and friendly! I'd recommend Jacobs and Rhodes for any of your heating & AC needs. I will definitely call them again!

My unit went out and it was the first real hot day of the season. I was calling around and everyone was booked for 1-2 weeks. J&R came out within the hour. The office staff was professional and courteous. The technician, Erik was stellar. He came out to do the diagnostic on my unit and offered same day repair without making me feel any pressure.

We've been using Jacob's and Rhodes for a few years now. Tim is our regular technician who comes out and is always knowledgeable, polite, clean and willing to educate when we have questions about our units. Due to the age of our units we just replaced them and the crew (Jared, Cameron, Ryan, Mat) had it done in 3 days. The office staff are always willing to answer emails or phone calls to help us out. Very happy with our choice of HVAC companies.

Erik was great! Very friendly and professional. He came in after hours which we really appreciated and was very quick, knowledgeable and efficient. Our system is working well now, we appreciate your work!

Phenomenal company! Customer service is outstanding and technicians are very knowledgeable and friendly. After multiple failed attempts to diagnose and repair my non-functioning A/C both myself and using other HVAC repair companies, I called Jacob's and Rhodes and they sent out Kevin. He found and fixed the problem with my AC, while being very friendly and highly knowledgelable. Thank you Kevin! I would highly recommend Jacob's and Rhodes for all your HVAC needs!

After having a new HVAC system installed in our home two years ago, it stopped working one weekend. We called a service tech and he said that the condensate drain may be plugged and to just disable the safety switch and they would come out at their earliest availability. On the next Friday he came out and worked on clearing the drain. He hooked up a small shop vacuum to clear the drain pipe but could not clear it. then he pressurized the pipe with nitrogen and cleared the pipe. However he never inspected what caused the blockage and never even attempted to find the end of the drain pipe. Why did we have to pay $256 for him to not solve our problem. Why was the drain not inspected when the $10k system was installed. Come to find out the end of the drain pipe is in a well at the back porch that is full of dirt and water which he did nothing to fix. He was not willing to crawl under the house to find out where the drain was routed. blowing out the pipe did nothing to fix our problem as the dirt and water went right back into the pipe causing another blockage. Thanks Jacob and Rhodes!