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Jacobs and Rhodes Heating and Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rob

Ryan and Tyler were amazing . Showed up on time smiling ready to get to work . They were very knowledgeable and friendly . The work they did was not only quality but fast as well . They took time to let us know what they were doing so that we weren't surprised by noise or a slight mess . At the end of the day they took time to clean up . The attention to detail this company take is above and beyond . I can't thank the installers and office personal enough . When the sales rep Kevin said "we do our very best" I truly believe they did just that.
Thank you again
Rob D

Shirley Long

The whole team was professional and worked as one unit to organize and prioritize the job well. Ryan did a good job communicating with me on how things were doing. I could not be more happy on how well the installation went. I thought I would have to pick up some trash but they picked up everything. No trash left behind. No trash put in my garage can. They took all trash with them! I am very happy to have my new air and heating system! Thank you Jacob and Rhodes for your excellent service and professionalism. Job well done! Thanks again Ryan, Jared, Nick, Christian and Jason for your hard work! It is much appreciated!

Dawn Dole

Called Jacobs &Rhodes as my hvac system was not working. The tech was prompt very professional and helpful. Fixed the issues he could however found an issue with the power coming into the unit that he explained to me and I would need to contact an electrician. However if once that was taken care of if I still have problems to give them a call. I will use them again if needed.

Susan Barber

We were very impressed with the prompt , polite and friendly service provided by Ryan and Jared. They worked diligently in cold weather conditions, used their time efficiently, and always presented with a smile. We would highly recommend these two professionals any day, and the wonderful company that employs them!

cassie domenichini

Kevin, Brittany and Everyone at Jacobs n Rhodes are the best! No service better in the Tri Cites!

Jordan B

I called in a few people for estimating putting AC in my house. But Jacobs & Rhodes was the best, right from the get go. The fellow that came was incredibly informative, didn't push for anything more than I wanted, and was professional to boot. He was quick to reply to texts, and really a pleasure to work with.

They offered me a portable AC to use from when I accepted their offer to when the unit was installed! I didn't take them up on the offer, as the appointment was only a week out (apparently they usually can get in sooner).

It took less than a full day to install my new ductless system, and it is working perfectly! I'm so happy with the results.

In addition, they also agreed to fix the hole in the wall that previously held my wall AC unit. They hired it out, to some super skilled people for the job. Again I love how it turned out.

Tldr: they are a great local business, I wouldn't hesitate to recommend them to anyone.

Frank Robinson II

The guys did a quick change of our current hot water heater, with a new one. They were friendly and very efficient in their work.

Jackie Archibald

It was a pleasure doing business with Jacobs and Rhodes. Every aspect of our HVAC install was flawless. Everyone we dealt with was courteous, capable and professional. The install crew did an awesome job!! We will recommend Jacobs and Rhodes to everyone!!

Maribel Puentes

Got my new heating and ac system install, I am very happy. The work was done very professionally and on a timely manner. Big thanks to Kevin who help me choose a very good unit. Also want to say thank you to Ryan and Jake for doing a really good job installing everything. Unit is quite and so far home feels warm, can't wait to try the ac for this summer. Also loving the new wifi thermostats.

Le Roy

Kevin Egger was an absolute professional. Just more of what I’ve come to expect from Jacobs and Rhodes. Than you Kevin

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