JET Heating and Cooling

We had JET install a new heat pump and hot water heater for us, and I can't say enough good things about them. Their estimator was knowledgeable, not pushy at all, and gave us a very fair price. The office staff was always very professional and easy to work with, and the installation crew showed up on time (VERY unusual for a contractor around here), had specialists in each part of the job and were, again, very professional and efficient. The job went off without any drama and we love our heat pump. Thank you!!

Jet Heating was the last of several companies we had in for estimates on my Mother's no longer functioning floor heating. They were the first, and only ones, to propose using an electric boiler and heat pump to resolve her issues. The system works great and efficiently per her electric bills! These folks were responsive, knowledgeable and hard working. We are very pleased!

I work for a Property Management Company and Jet Heating & Cooling is our go to vendor for ALL HVAC work orders. They are reliable, quick to response and ALWAYS get the job done the first! The staff is extremely helpful to explain any questions our office may have or our home providers.

My wife and I had a Mini Split installed through Jet Heating and it was a pleasure working with them. There was an issue with the drain line that caused some damage to the house. I called Shannon and he was extremely responsive to get it fixed at no cost to myself. Now it's as good as new and the system has gone through the summer keeping the house at the perfect temperature! I really appreciate that there are still good companies out there that take care of their customers!

We moved into a house at the end of September and didn't immediately have a need to test the heating system (which came out clean on our inspection). However, there was a pretty immediate cold snap, and we found ourselves needing the heat which worked one day and then we realized we could not keep the furnace going. I'm not sure how my fiance landed on Jet Heating & Cooling but I'm glad he did. They were able to get out to us well before any other company could (despite the fact that we were without heat). On the initial visit, the technician went over our whole system and thought he identified the problem and fixed it. We were leaving town for the weekend and didn't realize until we returned that in fact it had worked very briefly and then died. So the same tech came back, tested further and was able to identify a couple more things, repair them and get us up and running. Overall the double visit was not great, but we were not charged for the return, and only paid for work repairs that actually had to be made (it was our thermostat, by the way). Additionally, the tech gave me a complete walkthrough of our heating system and showed me around the furnace and how to do some troubleshooting on my own if I needed it. They showed up when they said they would, and clearly cared about us as people and customers. They will definitely be our go-to needs in the future (I just hope we don't need them anytime soon).

We have been a customer of JET HVAC for a few years. In the past they were great but now they do not care at all one bit. Every time we call them they are confused and cannot figure out who we are.

Lousy Customer service. Will not return phone calls. They will not follow through. We needed to have some simple air vents installed. Their estimator could not figure out what we needed. We have been waiting 3 months for a quote.

Called to get our AC serviced and cannot get a repair person to show up. We have gone almost all summer with no AC.

I've worked with Shannon and his team at Jet Heating on multiple projects over the past few years. They are always very responsive to my many questions, their work is excellent, and the provide a fair value. I always know that Jet will take good care of me, my tenants, and my properties.

Shannon and his team were so efficient and responded in a timely manner. They know their business and were very professional. They corrected all of our problems and our heating works perfectly. His team was prompt and were so positive about correcting a difficult situation. Thank you so much!!

They were very professional, knowledgeable, and courteous. I am so very impressed by this team who went above and beyond to address issues that needed to be up to code for completion of installing my heating/cooling system. Thank you for your impeccable service! My gratitude!

Jet Heating & Cooling has great prices for Heat Pumps. Suggest to all VETERANS to give this company a chance to help you. Shannon Griffin (owner) has a desire to help Veterans. I am very pleased with the work man ship, Customer Service and cost.

Sincerely,
Ace
100% Disabled Veteran
Proud to be an American thanks to President Trump.