One Hour Heating & Air Conditioning of Hampton Roads
Amenities
- Onsite services
One Hour Heating & Air Conditioning of Hampton Roads Reviews - 100
4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Rich Goebel
Roy is a very professional tech. He let me watch and talk about the maintenance in whatever detail I asked for including explaining how each part is important with the reliability and longevity of the system. He gave me suggestions to
Being a Comfort Club Member is so well worth it.
A Avery
I am disappointed with the technician He spent more time in the truck than he did checking the unit. The service I received today was not equal to previous maintenance visits. Unless your policies have changed and you don’t include some of the services that were performed previously. I asked him about cleaning the leaves from the outside unit and was told that wasn’t done anymore but he would clean the leaves if I wanted. He proceeded to go back outside to the unit and began taking the screws from the top and took top off and turned it upside down on top of unit. He reached in on ONE and pulled up 2hands of leaves dropped those on the ground and proceeded to close up the top. I watched him and the other 3 sides were not touched even though he told me that he swung his arm around the entire unit which would have been impossible because of the size of the unit. Total disappointment
Vanessa Valldejuli
Mr. Nottingham was very courteous and professional. He listened to everything I had to say and was able to diagnose the problem immediately. He did a thorough check, changed the batteries and reset the CFS. He also removed the preset program. Great job.
Ellen Molina
Josh was awesome . He came out to view needs and gave us some he best option to help heat and cool our house addition and to fix our existing concerns with issues . He gave us the most cost effective way to fix our home . Josh Smith was knowledgeable about all options and products and did. It try and offer something that wouldn’t work .
Jhoone Sarno
John is very professional and polite. Did a very good service, cleaned our two outdoor unit better than me doing it. Very bright and shiny like new.
Aaron Neading
Josh has been to our home once prior to today and I was impressed with him then and happy to see him pull in the driveway today! He is a knowledgeable and friendly technician who is always a pleasure to deal with and explains in detail everything. I only wish I could request him for every service call! One Hour needs to make sure to keep that guy happy because if I owned an HVAC company I would definitely try to get him to work for me!
Kyrstin M
Colby did a great job when he came for our yearly tune up and was extremely helpful and I could tell he really cared about the quality of work he was doing. Last winter our heater broke and I had multiple quotes come in for a new heating system and one hour gave me the best deal and was the most timely. Their salesman was a little pushy but I would still recommend.
Monty burchette
Luke was very understanding of my concerns and patient enough for me to express my needs. He was very professional and polite and reassured that the problem could be resolved and without fail he accomplished that. If I should any problems in the future I hope too see Luke again. Way to go Luke!!!
Amythyst Penguin
We’ve been happy with our Comfort Club services, and found our latest seasonal checkup with Joe was particularly pleasant. He did a great job, and was able to competently and courteously take care of some extra areas of concern we brought to his attention.
Travis Humble
Always prompt, professional, knowledgeable, and honest. I will never use another company.
February 2023- Josh is a great guy. Very knowledgeable and helpful.
April 2023- Shan did an excellent job finding the part I needed, driving to go get it, and installing it. She stuck with it until the job was done. Always impressed by this company.