I could feel they cared. They made me and my family a priority. We had been without heat for over a month and when I finally reached out to them I thought to myself what took me so long. Very easy to work with I didn't have anxiety about the cost and they just simply blew me away with how nice and professional and understanding they were. I would recommend, refer and always return for my a/c ,heating or water heater issues.
We had Newbern completely replace our downstairs gas packaged unit, upstairs furnace and outdoor condenser, and redo some of the ducting in our home. The Trane equipment they installed has already saved me several hundred dollars when compared to our previous year's electric and gas usage. Our house is now comfortable all of the time and can easily attain the desired thermostat setting, including target humidity.
Their quote and services were very competitive and best suited our needs. They completed the work within their original time estimate, even after a couple of slight revisions. All of their staff were very friendly and perfectly professional at all times. They left no mess and there were ZERO complications. Newbern was recommended by our neighbors and we would DEFINITELY recommend them to others.
They came over, did their job and were done in a short time. They took care of the problem immediately and my heat pump is now working without any problem. They didn’t try to sell me anything, they were great!
I’m pleased to find this company. Everybody is friendly. Excellent customer service. The technician came on time and worked efficiently to solve the problem. Thank you very much for repairing my tankless water heater.
Very professional company. Technicians installing our new heating system were very good at their trade. Also this company cares about their customers and asking sure the job is done right.
I've been using Newbern Mechanical for my heat and air needs at both my business and home well over 10 years. JR and his staff are always friendly, knowledgeable, and very professional. Highly recommend
DJ Robinson
I could feel they cared. They made me and my family a priority. We had been without heat for over a month and when I finally reached out to them I thought to myself what took me so long. Very easy to work with I didn't have anxiety about the cost and they just simply blew me away with how nice and professional and understanding they were. I would recommend, refer and always return for my a/c ,heating or water heater issues.
magikamos
We had Newbern completely replace our downstairs gas packaged unit, upstairs furnace and outdoor condenser, and redo some of the ducting in our home. The Trane equipment they installed has already saved me several hundred dollars when compared to our previous year's electric and gas usage. Our house is now comfortable all of the time and can easily attain the desired thermostat setting, including target humidity.
Their quote and services were very competitive and best suited our needs. They completed the work within their original time estimate, even after a couple of slight revisions. All of their staff were very friendly and perfectly professional at all times. They left no mess and there were ZERO complications. Newbern was recommended by our neighbors and we would DEFINITELY recommend them to others.
Thanks for the great work!
Dori Iwanowski
They came over, did their job and were done in a short time. They took care of the problem immediately and my heat pump is now working without any problem.
They didn’t try to sell me anything, they were great!
Queen Y
I’m pleased to find this company. Everybody is friendly. Excellent customer service.
The technician came on time and worked efficiently to solve the problem. Thank you very much for repairing my tankless water heater.
John Schmitt
Very professional company. Technicians installing our new heating system were very good at their trade. Also this company cares about their customers and asking sure the job is done right.
Rick Brunson
I've been using Newbern Mechanical for my heat and air needs at both my business and home well over 10 years. JR and his staff are always friendly, knowledgeable, and very professional. Highly recommend
Alphonso Robinson
Great job as always great company great service
Adam Taft
Went for interview Hopefully they get back to me . Sounds like a great place to work
Jim H
Very slow service.