Technicians were courteous, professional and knowledgeable. Josh was thorough in his check on my system. He was able to spot an correct an issue that immediately assisted with the problem I was having with vent pressure in certain areas. After providing a fix he explained the issue along with possible solutions to make my system more efficient. No attempt at a hard sale or trying to get me to replace my entire system. They were awesome.
DO NOT PASS THEM UP. MAKE THEM YOUR FIRST CALL FOR SERVICE.
Outstanding service! They respond on the weekend within an hour or so of my call for service. They are courteous, prompt and relentless for finding and solving the problem. Technicians at Tide Water Pro are right people for the job. They are courteous and well versed in all things related to HVAC systems. You can bet your last dollar that I will definitely call Tidewater Pro Air again in the future.
I called Tidewater Pro Air to do half yearly maintenance on a system that was put in by another company having issues doing the service visits I had pre-paid for! They fit me in, serviced the unit and explained all steps they took. They were very professional and friendly. I will definitely be using they in the future.
There is a reason why this company has a 5 star average! Technicians were professional, on time, explained the issue with my system, presented me with options to repair and sourced the parts needed all in the same afternoon. What more can you ask for? Each time I call the office I am promptly scheduled and these guys show up on time ready to work. I highly recommend them for any of your HVAC work.
Josh was my Tech and let me just say he was very informative on things we didn't even know from the previous AC installer. So far the simple fix has taken care of the issue. Please don't hesitate to call them for your service needs . It seems like they make every job a rush job to try to get you comfortable as fast as they possibly can even with the demand on business.
Josh is reliable, courteous and professional whenever he comes to my home. I have been using Tidewater Pro Air for the past six years and they always show up and all the technicians are respectful and polite. They have replaced both my AC units and I trust them which is important! When they say call them if you need anything, they mean it!
Annual maintenance check; Tidewater Pro Air was easy to schedule, arrived right on time, and performed a thorough and efficient service with no extra sales pitches. Great first experience and will certainly use them for future HVAC needs.
Mike really took the time to ensure my older HVAC system was in as good of condition as possible for this summer season. Mike is awesome at explaining each step of the process. If there is such a thing as having a great experience getting my HVAC serviced, this was it!
David “Dawud” Nason
Technicians were courteous, professional and knowledgeable.
Josh was thorough in his check on my system. He was able to spot an correct an issue that immediately assisted with the problem I was having with vent pressure in certain areas.
After providing a fix he explained the issue along with possible solutions to make my system more efficient.
No attempt at a hard sale or trying to get me to replace my entire system.
They were awesome.
Terry Robinson
AC went out before daughter’s graduation party. Josh came was so professional and fixed it. Great job. Thank you!!
R P
DO NOT PASS THEM UP. MAKE THEM YOUR FIRST CALL FOR SERVICE.
Outstanding service! They respond on the weekend within an hour or so of my call for service. They are courteous, prompt and relentless for finding and solving the problem. Technicians at Tide Water Pro are right people for the job. They are courteous and well versed in all things related to HVAC systems.
You can bet your last dollar that I will definitely call Tidewater Pro Air again in the future.
Ray
Kathie Gibson
I called Tidewater Pro Air to do half yearly maintenance on a system that was put in by another company having issues doing the service visits I had pre-paid for! They fit me in, serviced the unit and explained all steps they took. They were very professional and friendly. I will definitely be using they in the future.
Matthew Klym
There is a reason why this company has a 5 star average! Technicians were professional, on time, explained the issue with my system, presented me with options to repair and sourced the parts needed all in the same afternoon. What more can you ask for? Each time I call the office I am promptly scheduled and these guys show up on time ready to work. I highly recommend them for any of your HVAC work.
Marta McNaughton
Amazing customer service Mr. Joshua G went above and beyond my expectations! Friendly, knowledgeable and fast service. Highly recommend it!
Patricia Hill
Josh was my Tech and let me just say he was very informative on things we didn't even know from the previous AC installer. So far the simple fix has taken care of the issue.
Please don't hesitate to call them for your service needs . It seems like they make every job a rush job to try to get you comfortable as fast as they possibly can even with the demand on business.
Thank you ,👍👍👍👍
Angie O
Josh is reliable, courteous and professional whenever he comes to my home. I have been using Tidewater Pro Air for the past six years and they always show up and all the technicians are respectful and polite. They have replaced both my AC units and I trust them which is important! When they say call them if you need anything, they mean it!
David Burnett
Annual maintenance check; Tidewater Pro Air was easy to schedule, arrived right on time, and performed a thorough and efficient service with no extra sales pitches. Great first experience and will certainly use them for future HVAC needs.
Btg G
Mike really took the time to ensure my older HVAC system was in as good of condition as possible for this summer season. Mike is awesome at explaining each step of the process. If there is such a thing as having a great experience getting my HVAC serviced, this was it!