Smiley's Heating and Cooling

I have been planning to replace my HVAC system for a while. It was 19+ years old and I had spent close to $1000 over the past few years applying "bandaid" fixes to keep it operational. Smiley's HVAC had done work for both my brother and my Parents and they were both pleased. I had called Smiley's and 2 other HVAC companies to come give me replacement estimates about 18 months ago. They ranged in price from $6000 to $15000. I finally decided to bite the bullet and get the work done. While Smiley's was not the cheapest estimate, based on the reviews here,on Yelp and on Angie's List, and my families experiences, I decided to go with Smiley's.

I called on Tuesday 12/18/2018 and was Helped by a very cordial young lady on the phone. She told me Larry wasn't in the office but he would call me back as soon as he picked up his messages. Twenty minutes later Larry called and we set up an appointment for him to come back and give me a new estimate on a replacement system on Wed 12/19. This estimate was very slightly higher than the one from 18 months prior but I expected that. Larry showed up promptly and did a thorough evaluation of my existing system. He was extremely knowledgeable and helpful in his explanations. Part of my HVAC system is in my attic and I asked about moving it down into the garage. Larry said that could be done but probably wasn't a good idea. I expressed concern over condensation leaks I've had in the past and he understood. He was very thorough and patient in explaining the mitigation he would put in place to prevent any future leaks and also explained why moving the components into the garage on a house sitting on a slab foundation would make any potential condensation drainage much more difficult. It all made perfect sense.

Larry got back to me with an estimate that afternoon and gave me a followup call to see if I had any questions. I didn't and asked when we could get started with the work. As this is the week before Christmas, I was expecting sometime next week. I was pleasantly surprised when he said they could do it the next day! He called to make sure all of the necessary materials were in stock and called me back to confirm and 8:30 AM arrival time for his crew. The Crew (TJ, Jeremy, Nick and Dave) showed up promptly and got to work as soon as I cleared them a path through my garage to the Attic access ladder. They worked through the day and by 4:30 PM I had a new HVAC system to include a new additional return air vent.

I am extremely pleased with my entire experience with Smiley's. If you are looking to have a professional team replace your HVAC system at a reasonable price, call Larry!

Hayden explained all the technical work provided. He called ahead of arrival. He was polite and respectful of property.

Hayden did a great job! Very thorough and professional!
Smiley's Heating and Cooling is the best!

Jalin was super knowledgeable! He took the time to explain everything he did. An amazing young man - Smileys is blessed to have him. He was a real professional. Thanks!!!!

My technician was amazing and so thorough. He showed me a part that was starting to fail and showed me how it was failing. He checked all my duct work and vent temperatures. I was truly impressed with this technician.

Hayden did a terrific job on the annual ac maintenance. He was a professional in every aspect and did a terrific job. Thanks again

We had our heat and AC replaced by Smileys in 2013. Three years ago we signed up for their bi-annual preventive maintenance program and have always been pleased with this service. Wes came by today to inspect our furnace and explained everything he checked. Wes, with assistance from Kurtis, was very thorough with his inspection. Thank you Wes and Kurtis for the exceptional service you provided today.

Myron and Nick provided superior service. The techs were very polite and knowledgeable. I was very impressed with the expeditious service.

Technicians performed annual maintenance on my gas pack to my full satisfaction! Informed me of any issues and system was operating satisfactory. Great service and experience.

My compressor was faulty and my AC was no longer functioning. I called Smiley’s on a Friday. They responded same day for a technician assessment. The tech showed me what was wrong and did a reassurance test in front of me to make sure I understood. I appreciated that.

After three days the new two stage compressor was in and the same tech was at the house doing the install. The install took about 5.5 hours to include quality assurance test and a home owner reassurance test.

Steven the technician was great and very professional. He even took the time to explain a few things in detail to ensure I understood the concept of what he did.

FANTASTIC WORK!!!!!

Thanks from the Smith’s