Philbrick Heating, Cooling, Plumbing & Electrical

Called twice with an emergency, first time I guess the owner or guy decided he didn’t even want to come take a look at my issue. 2nd time the lady was rude as mess on the phone and wouldn’t actually listen to what I was trying to explain. Do not recommend them at all. Go to American mechanical, or even roto rooter.

My husband and I have been using Philbrick for about 35 years. HVAC, plumbing and they also installed our full house generator a couple of years ago. Anthony (HVAC man) is wonderful and my husband requests him for any HVAC call. Plumber Michael (with helper Chris), installed a new gas hot water heater (and a circulating pump) in January for us. I think Philbrick has gotten even better over the years! Michael was VERY professional and helpful. Very friendly and personable. They come in with little booties on (love that!!) and cover the floors, rugs, and stairs--the entire area, before beginning work. They left no mess. From a customer point of view, Philbrick's has a great employee in Michael. I recommend Philbrick to anyone that asks me about plumbing or HVAC needs. Thank you Michael and Chris for a job well done!!
Debbie Baker

Any experience we've had with Philbrick has been top notch! We recently had their electrician over to help us with an electrical problem and the two gentlemen came eager to help us in solving our issues and they did!! Thank you!!

Many thanks to Nick and Marcus who installed my new water heater Monday, February 25, 2019. They were efficient, professional, and courteous. They are an asset to your company.

I would definitely recommend Philbrick to everyone I know. Anthony the Technian was on time, very courteous, explained to me everything he did and way. A great down to earth professional guy. I will forever use and recommend Philbrick. 😀

Had an issue with my hot water heater. Tom and Camron came early to my delight. They were polite, knowledgeable and thorough. All is fine!!
So glad I called this morning. .thank you both. I will be sure to refer your company.
Mrs. E. Gaik
Suffilk, VA

Extremely disappointed in the service, or shall I say lack of. We called on Sunday around 12pm and got the answering service; our heat went out during 20 degree weather. We never received a call back and no one came out. We called a second time around 5pm, still nothing. This was very disappointing and upsetting. Not sure where the ball was dropped but I sincerely hope no one else has to ever experience this.

Joe was great, he came out on a Saturday and was able to diagnose the issue quickly. He was very professional.

Quick service, polite repairmen (wore covers over their boots so as to not track in dirt), also was nice enough to look at 2 other problems I had (one with outdoor water spout which they fixed & the other problem was with my pool pump hose leaking (they don’t do pool repairs) overall they did a great job. Would highly recommend & will definitely call again when needed!

They have been wonderful about showing up and doing the work request. We had a major issue in November, 2018. It took several days to correct, but they got the problem fixed.