Philbrick Heating, Cooling, Plumbing & Electrical

Our heat stopped working so I left a message over the weekend and got a call back first thing Monday. I was able to schedule a service appointment for the same day. Unfortunately we ended up having to replace our ancient hvac unit, but everyone we dealt with from start to finish was courteous, prompt, and professional.

Philbrick Plumbing is the absolute BEST plumbing company hands down! The service is impeccable, both customer service (office) and the plumbers and their technician assistants (field).
Nick Penello is very knowledgeable, professional, pleasant and patient. He explains what he is doing or has done so the homeowner or resident understands. He works efficiently and with determination of ensuring that the job is done correctly and promptly.
I will not go anywhere else for plumbing services as long as Dara and Nick are at Philbrick Plumbing!

I really enjoyed the level of professionalism with this organization. They work hard to be as transparent as possible while at the same time providing a high level of care to their customers. In one incident I needed service or atleast thought I did and they came out and consulted me on how much it would cost them to do it when all I needed to do was repair it myself at a fraction of the cost. They are honest and hard working people and will not rip you off! Great job Philbrick, keep up the good work.

Philbrick is a fantastic spot on company to work with. They PROMISED me cold ac in my office and they delivered their promise 100%. I was thoroughly impressed with their sales rep Tim. He really took the time to listen to our ac needs and configured my ac unit & new duct work according to the type of use my office has. They even came out on a Saturday for the install to not disrupt my customers and staff. All my other estimates wanted to do the work during business hours. I have zero complaints!!! Tim even followed up with us, stopping by on the hottest day of the summer and seeing how "cool" we were. I hugged him and said "Thank you sooo much for listening to our needs!!!". I highly recommend Philbrick ! Todd & Sharri Owners- Vans of Great Bridge

Monday (afternoon) April 1, 2019 - We thought the stopper was fixed, it isn't. $145.00 wasted.
Monday, April 1, 2019 Another two people showed up, not knowing Robert had been here already. SMH.
Monday, April 1, 2019 - Robert fixed the problem as originally requested. Thank you for educating me about the problem and better ways to handle it. I appreciate that. We will continue to monitor the situation.
Thursday, March 28, 2019 - Get a simple job right the first time.
If you guarantee your work and you've accepted the payment, you should do the job right the first time.
Clearing hair out of a drain wasn't the job.
Rushing in 8 minutes, wasn't the job.
You were asked to fix the drain and stopper so that the water would stay in the sink when required.
Where was the stopper work?
Now, we have to wait days for the correction to be done because no one was available to fix the rush job.
I hope this shoddy work isn't how you normally treat elderly customers.
See you soon.
I'll be there to review your work this time.

This is quite literally THE BEST company to deal with! Every technician and specialist has shown us kindness and respect. They answer every single question and are completely honest about what you need! This year we need an entire AC set up. Our old one went out on us a day ago and today a technician AND specialist were on site. In a world where customer service and honesty are few and far between, it is so refreshing to have a company that still has values! Thank you so much for all your work! ~Bart and Meredith Sawyer

As always, Philbrick is there when you need them. They respond quickly, with a great attitude. Very professional, courteous, clean and neat, and they obviously have the coustomer's needs at heart. My technicians were Nick and Marcus. Great guys, would recommend them to anyone.

Nick and his helper (didn't catch his name) did a great job. They were on time, neat and clean and friendly. They found and explained the problem quickly and resolved the issue. We will definitely be calling on them as needed.

Excellent and fast service!! Philbrick’s Team member Nick was on call and analyzed my water heater fix, ordered the part and replaced it in less than 24 hours. I’m thankful for a company that responds quickly and efficiently!!

We had Philbrick Plumbing come to our house several times over the past 2 months due to a cracked flange and water damage that we got as a result. The men were always right on time, very friendly, very professional and did great work. They were great with setting a quick appoinment when we needed them and called us when they were on the way. The tile guy that came to install the new flooring was very impressed with how the pvc pipe was raised up and capped off so that they could properly lay the tiling down evenly.
The gentlemen that came to install the toilet and the faucets did a great job and told me what he was doing each time before he did something. We missed the fact that the circle piece that goes on the wall by the toilet was rusting , he pointed it out and replaced it. I appreciate the fact that it was a rainy day and he put booties on his shoes . We had 2 other companies here for the remodel and they didn't do this and got mud on our brand new floors. I would highly recommend this company to friends and family, and already have.. I liked the fact they have been in business since the 1950's.. that says a lot ..