Bell Cow Services

Christopher was the best! So nice and knowledgeable. He took his time to make sure his diagnosis of my system was accurate and when I contacted back to get some additional documentation I needed in order to get a warranty replacement from Google for my Nest he got it to me the same day. When the new Nest arrived my problem was fixed. Thank you!

I had 2 very positive experiences with Bell Cow Construction Department (thanks especially to Rick) - so, I thought I would give the Plumbing Department a try. Again, I was not disappointed. I was very impressed with Mike Dawson and Christian Adams. From the time that I opened my front door, I saw big smiles on their faces. Very courteous, yet friendly and very professional. They made me feel at ease right away, like they were my next door neighbors ready to help and fix any plumbing issues I may have. From start to finish, whatever questions I asked them, they answered without showing signs of impatience or irritation (I did bother them a few times with questions). I was very satisfied with the finished products - performance was above and beyond what is expected. Thanks, Bell Cow for having such good employees. Price for all the work done was very reasonable. I hope not to have problems any time soon, but I know who to call without hesitation.

Bell Cow was able to come out the same day I called in te middle of summer. Turns out we needed to replace our system (not unexpected, old system was original to the house). All of the service techs and office personnel were polite and courteous. Our new system was installed quickly.

We originally had Bell Cow out for some contract work thru Terminex. They detected a problem with a hole in an HVAC hose and stated that it could be fixed just give them a call when we were ready for the repair. We knew there was an issue but hadn’t gotten around to having it fixed yet. The turnaround time for our repair was extremely quick considering the weather lately. Chris and his associate were extremely friendly and fast with the repair. The price for the repairs was a great value based on other estimates I received Tabitha in the office was extremely helpful throughout the whole process. We will be using them for any other services we need. Thanks for a great job everyone!

They were on time and very nice and professional. I would refer them without hesitation.

"Mike and his team arrived early and were fast and efficient. He even saved me money by explaining their process and what I needed and didn’t need to change. I would HIGHLY recommend these guys! Thanks 😊."

The members of the team that was subcontracted by Terminix, were prompt, polite and generally thorough. They explained/reiterated their contracted job, and completed the task, keeping me informed during the process. They were polite, and even "double checked" that they had completed the job, performing an additional task that I pointed out, which they hadn't seen initially. The only reason that I've given them 4/5 stars, is because they didn't completely clean up, and altered my fence gate, albeit slightly, in that it won't stay closed. In reality, I'm sure they weren't aware of that fact; neither was I until the next day. Re: cleanup - there were some rather large pieces of material that they overlooked while cleaning up.

I don't mean to sound nitpicky: the rating only allows "full" stars, not "partial/half ratings".

Ryan and his team of Bell Cow did an outstanding job at my house. I am very happy with their services. They were very professional, knowledgeable, on time, efficient, and answered all of my questions. I highly recommend Ryan and his team. They provided me with outstanding and quality service. I will definitely use Bell Cow again and refer them to my family and friends. Ryan and his team is to be commended for a job well done!

Very responsive and timely, no issues with installation. Friendly staff, and priced competitively.

I will never use bell cow services again. We had to use them with our home warranty but if anything else goes wrong with our house will opt out of this company’s services… could never get ahold of them had to call the NC line and get transferred multiple times because they wouldn’t answer. They never submitted the paperwork to our home warranty company so we could get the process started, it took at least 3-4 days. Was told they had to get a permit for the work on our water heater and asked how long it’d take the front desk said “it could take awhile, once it’s submitted it’s out of our hands. All I can tell you is call the city” which was super rude and unprofessional. So we called the city of Newport News and they were extremely upset that Bell Cow never filed this permit as urgent request due to the fact we had no hot water for over a week. When calling them back we told them it was approved so we could schedule a time for them to come out, we had the email from the city and everything. Again, the front desk has terrible customer service and said “ Ha okay, the city says a lot of things.” She checks with her boss and weird it was approved, when getting back on the line she was annoyed that she was wrong and was annoyed the entire time we were setting up the date and time. The only good thing I can say about this company is the technicians that came out were very friendly but that’s it. Do better as a company and hire better back office people.