Northern Tool + Equipment

Always polite and willing to help. Store has so much to choose from. Love shopping at the Norfolk Military Highway Store. Those people are great.

Prices have skyrocketed! Used to be a good discount store.

Great tool store. Lots of products to choose from at great prices.

Great customer service. Returned a ratchet and purchased another one for my husband (upgrade), his fathers day gift.. He is so excited!!!

The web site was great and the chat I had with Ashley. She was very helpful with the Adirondack chair kit that I had questions about. The service from Northern Tool is very quick and free delivery is exceptional. We will definitely order again!

I stopped in here recently to use a gift card I received at Christmas. Being a computer guy I have spare parts everywhere, and I do mean everywhere. They're scattered between a toolbox that's been outgrown for several years and various other containers, boxes, bags, etc. My mission, to find a compartmentalized toolbox and small storage drawer case.

This was my first time in the Janaf Shopping Center location. As I recall this is the building that Circuit City built just before they went out of business, so I have to say this was a great "get" for Northern Tool moving into a practically brand new building when they did a few years back.

The layout pretty easy, you come in, and then the story is basically a circular ring around the retail showroom with isles on either side of the ring. In short order I found the small storage drawer chest in the back left of the store. The toolbox was a little harder to find and I covered the whole store looking for them after finding various other options in a couple of different areas. Finally I found the toolboxes in the very center of the store on an end cap and also found exactly what I was looking for. A double layer storage box with removable modules.

Just my luck while I was visiting Northern was having a storage sale. I received a nice discount on both the toolbox and storage drawer case. I think I spent about $15 maybe $20 bucks along with the $25 gift card I had. Most excellent.

I found the place impeccably clean and the staff and service was first rate. I'll be coming here again for sure.

As a customer here since it opened I must say I'm throughly disappointed. Bought a 1,000lb winch and have had to return it 5 times dur to faulty parts. Come in today with another broken winch and they absolutely refuse to exchange and or give me a refund. They literally said. "YOU LOST MONEY? NOT MY PROBLEM HAVE A GOOD WEEKEND"... Woow shop anywhere elase

Courteous sales associates. This store has a great selection of the products to help us get our work done. We have used the curbside pickup several times so that our order is waiting for us when we arrive. Thank you.

Needed to build a trailer for a new welding machine. Miller gets $2300 for their Bobcat 250 trailer, WOW!!
Picked up all the main components from Northern for only ~$650.
Picked up the steel from BMG for ~$100.
Voila... One day of fab and we have a trailer.
The Gentleman at Northern, Kevin, was Super Helpful at picking out all the correct materials. Kevin was golden and provided The Best Customer Support you will find anywhere!!
Thank you Kevin!

I have ordered before and have had good service