Precision Heating & Air

I cannot recommend Precision enough! They have done our annual maintenance but also just did an AC replacement for us. Cecil and his crew answered all of our questions and got the job done quickly so that we could get our home cool again. They are fast and they don't cut corners!

THESE GUYS ARE THE BEST!

My A/C unit blew up and was 23 years old...so I knew it was to old to repair and it needed to be replaced. I have a home warranty, but they were a nightmare to work with. The only thing my home warranty company has done right, was assigning Precision Heating and Air to my case.

Precision Heating and Air showed up the next day, after I made my home warranty claim. These guys were very professional, prompt and beyond nice. After their findings/diagnosis was reported to my home warranty company they stayed in touch with me, they even loaned me a window unit (free of charge) to keep our bedroom cool, so we could sleep comfortably. When my home warranty company started dragging their feet and giving me the run around....Precision Heating and Air took matters into their own hands and contacted/worked it out with the home warranty company so Precision Heating and Air could use their own equipment (instead of waiting for the warranty company to purchase then ship their equipment) the day Precision Heating and Air got the go ahead from the warranty company, they had me booked next day for the install.

The installers showed up ON TIME and finished in a timely manner, they gave me maintenance tips to ensure the new unit stays healthy.

Precision Heating and Air is a godsend! I am so thankful they were assigned to me!

HIGHLY RECOMMEND THIS COMPANY! You won’t be disappointed!

-Scott

Precision Heating and Air is the best there is. They have a high quality of work. They do what is right, not what is easy. The office and techs communicate well and they are always on time. Very trustworthy and reliable. I am extremely happy with them.

I recently called Precision Heating and Air when my entire unit went completely out. They responded quickly providing excellent service, we had air conditioning up and running that night. I have been recommending this company to all my friends and family. We will only use them in the future.

They are very good and professional workers seem to know their stuff. We have used them numerous times whenever we had issues with our old system and we bought a new unit over the summer from them. They're the best.

I’ve never had to deal with submitting a claim through my home warranty company and I was just really confused about how it worked and what was covered. Mark went above and beyond answering my long list of questions and it was greatly appreciated. Precision will always have my business from now on and I will recommend them to others as well.

Precision Heating and air was an absolute pleasure to work with! They were very communicative, patient and kind. They were punctual to all of our scheduled appointments and returned any missed calls including those that didn’t include a voicemail. They were respectful of our home agreeing to enter with shoe covers and clean up after their work. That made us feel like a true priority. The receptionist was phenomenal! Our service was dispatched through our warranty company and I have had several experiences where warranty calls are treated unfairly or unimportant, but Kelsey made me feel like she would any other customer and made sure my family and I were well catered too in resolving our issue. It was 98 degrees in our home and our warranty company didn’t even prioritize us. Their communication was awful and they failed several times to provide what was needed to precision heating and air to complete the service call. Kelsey waited patiently on several three way calls with the warranty company with me to make sure both sides had what was needed. It didn’t stop there. Home Warranty of America refused to provide us with temporary air despite the fact that it was an emergency call with a 6 month old baby living in these conditions, but Kelsey stepped up and had two temporary air units rushed out to our home to provide some cooling until our unit was repaired. Thank you again so much! To the team at Precision Heating and Air.

Great honest company. Will definitely use them in the future!

Having no AC in the summer is not a great situation to be in but this experience could not have gone better. From the high level of expertise and customer service, to squeezing me into the schedule way sooner than expected - this was a 5 star experience. Everyone that came to my home was kind, helpful and very skilled. Whoever does the hiring here knows what they are doing. I’m so happy my warranty covered a new unit, that was the best part of the whole situation.

I can't actually speak to their heating and air work but these guys are super nice, professional and helpful. They we're fixing my neighbor's a/c and saw me trying to fix a flat tire in my driveway. They came and put the spare on for me! It want a small task either since I wasn't set up very well. Thanks guys! I appreciate it so much!