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    Mason & Son Plumbing & Heating Inc. Reviews - 41

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Kara Allen

    Tec was just here. Installed a new kitchen faucet. Fixed a running commode and repaired a drip drip on the shower. I will give 10 stars for being trustworthy. I would give them a key to my house and have them come in. Now the reason I have dropped a star. They can not carry all the parts they might need with them. I was charged for the parts 'AND" for time to got get the parts. I have no problem paying for the parts but 50.00 to drive down the road five miles get out of a truck and come back. I just think this is excessive. Honestly the leak was not that important. So would I use them again YES. However I would make SURE they had the parts they needed BEFORE they come.

    Robert Farrell

    Very positive experience. On site within 24 hours and problem fixed quickly. Technician was nice and gave advice to help prevent the problem in the future. I was referred by some friends that used them and was very happy. Will call again when needed.

    Morad Rezaei

    I had a plumbing issue on the second floor of my house. I called Mason & Son; they were on time, corrected the issue on the spot. The price was very fair, and the technician was very tactful and confident (Knew what he was doing).
    I highly recommend Mason & Son.

    Mark Holman

    Booked an appointment to come to house - they did not show or call. Rebooked for 2 days later again they did not show or call. Rebooked again (foolish me) and again they did not show or call. When I called them they said “well I guess were not going to be able to get to it”. 10 days wasted while renter at my home continued to complain daily about lack of heat. Would NOT recommend

    Anne McElhaney

    Thank you Mike for fixing my dripping faucet and finding the rusted pipe under the sink. I have been your customer for many years and you always take care of my problems. You explained the problem in a very kind and courteous manner. There is no-one like you. Thank you so much.

    Jerry Hasty

    Great service, fair prices and good work. Mason and Sons replaced 2 hot water heaters at our home. Everything went great. Prompt, punctual and professional. I would highly recommend them.

    Liz Mullins

    We have had them come out several times for various plumbing and HVAC issues. They always return the call, come quickly, and do the job right! Never wasting our time calling someone else again!!

    Christian Hernandez

    Highly recommend this plumbing team. They are honest and forthright and will follow up with you to ensure everything is functioning correctly. I would trust them to do work on my home again.

    Staci Knight

    Came out quickly. Were very communicative. Handled issue quickly and professionally and using covid precautions. Awesome company. Chris and helper were great!

    Todd Jones

    Great customer service, responsive and professional from start to finish. I highly recommend contacting Mason & Son for all your plumbing & HVAC needs.

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