American Service Company RVA

Great service, and no price gouging even in the middle of summer when its 6 million degrees outside. Robbie was professional, pleasant, and super informative. We live way out in the middle of no where, so finding someone to even come was not easy. American Service took good care of us. Highly recommend!

I called American Service Company RVA after my home/appliance/systems insurance send me to them. They gave me an appointment the very next day between 9AM and 12 when I called the day before in the afternoon. The lady on the phone was very professional. They arrived right at 9AM in the morning and they introduced themselves, listened to the issue I had and very quickly narrowed down the possible problems, found the issue and fixed it right away. They explained what the issue was and how it was fixed. Next time, I will ask for American Service Company when I call the insurance company. Professional, Punctual, Friendly and above all showing empathy and willingness to help is what I would characterize this firm’s professionals as. It’s great to have a local business that we can trust and support.

New to the area and new homeowner, so I contacted American Service Company RVA for some general HVAC questions and concerns. They scheduled me an inspection/maintenance appointment for the next business day and arrived within the first hour of a 3-hour window I was given. All of my questions were answered, and I was offered some options and information but did not feel any sales pressure about improvements/replacements. Overall, a highly positive experience and would call them again should the need arise.

My relationship has been great up until a fews weeks ago. NO RETURN CALLS TO ME after 4-5 attempts. Robbie u ok??

Have used ASC for many years. They always provide great service. Robbie is attentive and a pleasure to work with.

American Service came to my house the day after I called because my heat and AC weren't working. Not only were they extremely kind and professional, but they explained exactly what happened and what caused it. Turns out it was just a fuse in the air handler!! I'll recommend them A THOUSAND times over!!

Man...can't say enough about this team! From the office all the way down to the three different technicians I had at my house, ASCRVA was absolutely fantastic all the way around! Always responsive, always on time, very professional, and just all the way around nice and friendly folks! They were assigned through my home warranty and I couldn't be happier with the experience.

First off, when they say they will be there between 9-12, they were on time 9AM sharp. Second, Garret is young 19 year old but he seems to know the basics. He didn't mind me watching and told me exactly what he was doing when I asked. He was very polite and courteous (covid mask, wasn't dirty, and didn't step in poop) when entering/working around the house. He even showed me some things about my furnace I didn't even know about. I will def be using their services for maintenance etc. in the future. I try to support the local places and American Service Company RVA does not disappoint.

My mother needed her air fixed, her experience was an amazing one, she couldn’t stop telling me how much she appreciated, and she adored the mechanic they sent, She said he is the nicest man ever, couldn’t stop complimenting him. I just wanted to let you guys know, and I appreciate helping us out on such short notice, giving us such a great deal and being so punctual, kind and professional. It means more to me than you would ever know.

ASC was recommended to me by a co-worker and couldn't be happier with the work. They came out and got our A/C up and running, explained the issue, and gave tips on how to prevent further issues. On-time, professional, and excellent service. Couldn't recommend them enough!