F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

Dwyer was able to schedule an appointment immediately with technicians who were professional, kind and extra caring. I had flooded basement floors and could not figure out where the water was coming from. Zabi came out to diagnose the problem and identified it within 5 minutes that it was not a plumbing but rather the furnace and recommended the AC technician come to repair the system. He called for the technician to be dispatched and one was on his way within a timely manner. They were both very kind to move any obstacles because I am 4 months pregnant, with my husband away on military duty, and were very caring about my condition because they also have families. Fardeen, then came out to repair the furnace, recommended long-term fixes and ensured everything was working correctly before leaving when he discovered that another pipe was broken. He made sure to fix the broken pipe before leaving and calling the job done so I would not have to worry or deal with the issue again. He cleaned up all the extra water and dried it up as much as possible to help me, again, due to my condition and advised me to be careful not going downstairs if avoidable and slipping on the water. Both technicians were so kind, professional, knowledgeable and went above and beyond to make sure my concerns were addressed and the issue was fixed. I would personally request their individual services again. I highly recommend Dwyer. My only comment would be for Dwyer to have more photos on Google that represent the diversity of their company and technicians.

What a pleasure to have a home maintenance repair performed by two friendly, polite, and professional men. They did the job with expertise and care. Came on time, as well. I highly recommend their service.

I was having trouble getting cold air into the house. I called multiple HVAC technicians but none had the availability or even provided the amount of help I experienced with Dwyer. Morris was professional and knew exactly what the issue was. He did the right diagnostics and performed the needed repair on the spot. He also provided great advice on how to maintain the unit going forward. I highly recommend Dwyer services. I give them 5 stars.

Great service! Came out the morning after I called and gave me a detailed explanation of the issue and what my options are. After we called back with decision of how to proceed - they were back the next day to finish replacing our furnace. Made the process as painless as could be.

Great service! Within a day of me calling, I was able to have someone come out and fix my toilet in under a half hour. Sadly the technician had stained the carpet outside my bathroom. I would definitely use Dwyer again, just would recommend to be more careful next time.

Guillermo was wonderful to work with. I appreciated his professionalism and also his candor. He clearly is highly knowledgeable. The only reason I gave 4 instead of 5 stars is because the leak is still there even after he replaced the arm. He did mention that this could be the case so I cannot blame him too much. I would certainly use him again.

Camron did an excellent job. He was on time, extremely professional and worked non stop. He clearly explained what was wrong with my AC, and conducted exactly the repairs we agreed on. He was also very nice and polite. Thank you so much. Highly recommended.

have been using Dwyer for twenty years, and until recently the service was fine. The last two times were terrible. On one occasion they we had a had a plumbing emergency and they scheduled us, then no-showed, so we had to go with a different company. Most recently, we had them install a new toilet. We specified the brand and model number that we wanted. After it was installed we noticed that it did was not the right model number, and was a less expensive model with a smaller tank, although we were charged for the model that we had asked for. They were very unresponsive when we called, and after a week of unreturned phone calls we finally spoke to a manager, who claimed that we had gotten the toilet we asked for, but that the provider had changed model numbers. We asked for documentation that this was the case but they were not able to provide any. This company has really gone downhill. We will not be using them in the future and we do not recommend them.

Great customer service, prices are above market price though. Believe me, I called around

We’ve used Dwyer for more than 10 years for all our plumbing and HVAC needs. When we had a significant leak in a pipe they came to replace it and we’re thankful that they did. But they overcharged for the work. Their “helper” was on the phone the entire time but we were charged anyway. They tried to push a toilet replacement for $1400 even though the current toilet is fine. Mostly I’m disappointed with how much we were charged — over $1800 more than the estimate. Not good business when dealing with loyal customers.