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F.H. Furr Plumbing, Heating, Air Conditioning & Electrical Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matt H

We recently had an issue with our 2 year old HVAC system. We called FH Furr to come and inspect it. Scott Langevin Was our technician and was great. He came out and diagnosed we had a faulty part. He coordinated ordering the new part, and came back for a second visit to install it with a colleague. He was friendly polite and professional. He also took the time to explain everything to us so we understood it. Thank you, Scott and FH Furr!!

Page

Michael Hernandez was awesome! He was able to come out on short notice to fix a leak in our hose spigot. After a thorough evaluation of the problem, he explained what the issues were and the options/plan of action for remediation. He was extremely kind and personable and answered all the questions that I had about the repair. Once he was finished, he walked me through everything that had been replaced/repaired. I am very happy with the quality of service Michael provided and will be reaching out to F.H. Furr for all my plumbing and HVAC needs in the future!

Edwin Rodriguez

Just bought our home and the HVAC unit started acting up. The house would not get under 78 degrees. Brian Johnson came by and was exceptional. Courteous, professional, and very detailed. While conducting the system inspection, he routinely provided updates on findings and discussed options. Noticed frozen/damaged coils, Thermal expansion valve (TXV) was shot, humidifier needed replacement. All in all, very thorough. Glad he came by and walked us through everything. We are now considering the alternative of replacing our system. Likely money we'll spent.

Caroline Rosenthal

We want to thank Michael’s team for their outstanding work. Their effort and dedication towards our project, which included a complete AC/Furnace/Boiler replacement, are highly appreciated. We highly recommend their top-notch service to anyone in our community.

Cody S

Nabil arrived on time and was pleasant. However, after not being able to correct the error, I paid and he left with the promise someone would be in touch to fix the issue. Days passed, no response or callback. Not a good business model. I do not recommend.

Janice Song

Matt did an excellent job installing the faucet in my bathroom. Not only the installation successful, the water flow was superb and just to my liking. He performed the work in a timely manner and left the area clean. He was courteous and professional.

S Shine

Brendan and Matt were professional, efficient, polite and friendly.
They explained everything that was to be done and answered all the questions that we had quite clearly.
Thank you Brendan and Matt- a pleasure to have you in our home.

Hatsumi Mann

Benjamin was very professional and thorough when completing our plumbing inspection. He was able to fix any issues right then. He did an excellent job. Scheduling was easy and I was able to book appointments for multiple services.

Mike Anderson

Wayne came out last week and replaced our old air filtration system plus a couple other things. He was great. I normally never leave reviews publicly, but he deserves recognition for outstanding service. My cat that’s normally terrified of everyone and everything, especially unfamiliar faces, really liked him. Thanks Wayne!

Nydia Clayton

Normally, I am a fan and loyal customer of HH FURR ( they have installsed 2 HVAC systems at my property as well as boiler plus regular servicing over years) I tend to trust what they say as fair and honest until recent experience. I have polybutelene pipes ( yes I know these need to be replaced and am working on that) I had a pipe leak. HH FURR told me it was "ILLEGAL for them to repair the leak" and that the only remedy was to repipe the whole unit. To which I was quoted ~$13000 for the work. I called another plumber who explaim s that a repair was not in fact illegal and quite possible. They gave me referral of plumber who resolved the leak issue expeditiously. In addition I receivd a different vendor quote for $7800 for repiping And drywall repair, which HH FuRRs quote did not include. After being a loyal customer for so many years I feel betrayed for being lied to regarding what's possible and taken for a fool for the $13000 quote which they assumed I would sign up for on sight.

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