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Michael Giorgis
I needed to upgrade my electrical system from 150A, remove a bunch of unused cables, and raise the service line higher up on my wall. Jacob and Matt came out very quickly and gave me a free quote. The prices were better and I liked these guys more than others I'd talked to. Jacob took care of everything in one day (and it was a lot), set up the inspection appointment, and Dominion appointment. Great guy, I'd definitely go with him for any future work.
Ian leeheung
5 Star for service, response and workmanship Carlos performed the service and completed the job ahead of schedule. I am truly please with Carlos attention to detail and expertise as well as his extensive knowledge explaining to me how my shower system works and was able restore my shower because of the location was behind drywall Carlos was able to pinpoint the area without having to remove entire drywall. The most important aspect was how well from dispatch to technician this process ran smoothly actually had the technician come a day ahead of a scheduled repair which save me from having to go hotel or relatives which was enormous saving of time and money. The detailed documentation is thorough and allowed me easily upload pictures and all paperwork for my claim. Overall service was fantastic appreciate you and many thanks to Carlos for his patience and understanding.
Santino Maffei
The guys were Great. They showed up on time with all of their equipment. We’re very courteous and ensure that my house was clean before they left. The installation was done in a couple of hours. Very professionally done.
Andrew and Elise Hamilton
We had F.H. Furr out to replace a leaking hose bib and provide an estimate for some future repairs. The technician (Drew) who came out was awesome. For the estimate, he did a good job of breaking down the work required, providing his thoughts on how the work should be done, and giving us a few options at different price points. For the hose bib, he did a great job of minimizing the hole in the wall necessary to access the piping, cleaning up the area after he was done, and replacing a cut-off valve that had been installed improperly. All work was completed to a high quality standard.
Jon Lee
Extremely professional. Mason installed a new water heater for me, super knowledgeable, and took his time to explain everything he was doing. I had John Kwok for my toilet installation (4) and he too was great. I am consistently getting amazing service, which means a lot in this day and time. I will stick with this company for the foreseeable future and would highly recommend.
Paul Beatty
It was the best decision I have made in a long time to contact FH Furr. My heat pump was not producing any cool air and although I put up with a hot house for weeks, I finally saved what I needed to address any potential issues with the system. I made an online appointment and they were able to accommodate me the very next day. The people that came to my house were Ricky Seminario and Camron Hardy. They are hands down the absolute best people you could ever hope to have come to your house. They are very patient, they genuinely listen to you and explain things as many times as you need. They walked me through the problem and explained all of the fees and potential ways to save by becoming a member (which is highly worth it in my opinion). My heat pump was well beyond life expectancy and I determined that it was time for a new one. Ricky walked me through every step of the process and made sure all questions were answered and that we were happy with the service. He scheduled me for a new unit installation even faster than I expected! Seriously, I was really blown away by the level of professionalism and high standards displayed by Ricky and Camron. They are excellent representatives of FH Furr. If you are on the fence about giving them a call, just give it a try and see for yourself!
Donna Mcconnell
James was great! He explained in advance how he was going to assess the issue and kept me updated every step of the way. He described the issues in detail and shared photographs and reasoning behind the necessary repairs. He never seemed rushed or in a hurry to go to his next job. He took the time to ask questions, listen, and talk through options based on our situation. He provided excellent customer service and, as a bonus, my dogs loved him!
Erica r
Christian McDaniel was an excellent technician. He was prompt, respectful, informative, and efficient. He provided me with ample information and options to consider as far as my cooling unit goes. He also provided me with information on regular maintenance I can do (replacing the filter!!), Which was great to know. Overall, very pleased with my service.
Justin Hawks
Demarcus delivered exceptional service. He went above and beyond to remedy some lingering issues with our hot water heater. We were really impressed by his professionalism and subject matter expertise. It was clear to us that he takes a lot of pride in his work. Great job!
Pamela Corsini
Craig Guido came out and evaluated my current AC and provided me info on differences between my current AC and more up to date units relative to efficiency and operating costs. He then costed out a new unit for my home with rebates. He was most knowledgeable, professional, and polite.