Mason's Heating & Cooling, Inc.

Terribly unprofessional. Didn't show up to appointment. I called and texted multiple times to try and get a hold of the serviceman. No response until he finally called at 930pm and told me there wasnt an appointment. The phone number listed on the website is constantly off the hook. I don't understand how the home warranty company even got in contact with them to begin with.

Called and left a voicemail on Monday to schedule an appointment, had to call on Friday to speak with someone because no one had gotten back to me. Scheduled an appointment for today with a window from 1030-230. They didnt show. Have called them NINE times, texted, and still havent gotten a response.

Dominique from Mason's H&C came out and replaced our AHU and condenser and worked until the job was finished, which was Friday until 9 PM. Dominique was a professional gentlemen. We were very lucky that we got Mason's Heating & Cooling to give my pregnant wife A/C before a 90 degree weekend. Thanks Dominique and Masons Heating and Cooling!!!

They saved me a crapton of money. They didn't try and lie and tell me stuff was broken that wasnt. Used my home warranty and they even checked my upstairs AC unit for free. Great experience. I'd recommend them to family and friends. Thanks again

Brian mason replaced my system and really went to bat for me to get it covered by my insurance. Excellent work. Won’t go anywhere else for HVAC service!

we had our AC serviced by Mason. After being serviced the unit is still not working and they will not answer the phone or return the calls. It is shame that you cannot find anyone who will do what they say they will do-just get it done-RIGHT. I would not recommend this company

This company is the estimate business not the repair business. They're happy to take your $86 to provide you with an estimate but they won't come out and actually do the work.

No-show! You've gotta at least show up for the appointment...

This company is extremely unprofessional.

Very unprofessional and disorganized.