After having our air conditioner repaired by three companies and continuing to have problems we called AI/AC. Herman Sears, master technician, diagnosed several problems and repaired them. Because of his experience he found the problems quickly. Each repair done has stood the test of time. We gave the three previous companies hundreds of dollars for a bandaid to be put on the problem. We had a freon leak, needed a part for the fan and had overflow water dripping onto our patio constantly. Mr Sears goes the extra mile to get the best prices on parts for his customer. He does not overcharge because he is honest. I choose to tell you who the other companies are because none of us like to spend more than we should. A-1 American, RL Midgett and I do not recall the third. Mr Sears is professional and I highly recommend A1 A/C . We will not call any other repairman for heating and air.
If you need HVAC services, I highly recommend Herman and A1 AC Heating Services. He diagnosed our problem, made the needed modifications and installations with efficiency, courteousness and promptness, and he explained the entire process and answered all of our questions. His concern and consideration for us was obvious. He truly provided us A1 service.
Working with this company restored my faith in common decency! They are building a company based on loyal and happy customers. I will never go to another company. Mr. Herman easily answered my questions without any hesitation for what I thought was a problem but but actually turned out to be nothing. I have lived in this area long enough to know that there are lots of people trying to make a quick buck. He didn’t even charge me the service call fee. Most of these companies would have sent someone who would come up with some small piece that they needed to replace and then they would have charged you an exorbitant fee. Out of the 15 service calls I have made in the last 10 year’s, Mr. Herman is the only name I remember. He makes you feel like family!
Mr. Herman diagnosed the problem with our ac in less than 10 minutes. This is a wonderful company. Very professional and kept me informed through the whole process. I'd recommend their services to anybody, overall excellent experience!
I called same day and Mr. Herman was at my home within 30 min. He is very thorough and made sure everything was working properly before he left. He even checked on us the next day. Awesome custom service
Herman is reliable, honest, and hard working. He focuses on the customer, not on how much money he can make. I highly recommend him for all heating and cooling needs.
Called them because they were closest. They called me back and said a tech would call me shortly. Never called. Next day called them and asked what happened? They supposedly passed the wrong phone number to the tech (excuse?). The tech finally calls and says he is on the way. 3 hours later he arrives. He walks up to the unit and starts removing screws that have nothing to do with the job I asked him to do (check for leaks, take a vacuum and fill with freon. After I show him the ports which are out in the open and visable he tells me he doesn't have the right connection. I told him to get off my property. NOTE: When I origannaly brought this unit on line a high school kid supervised by his AC teacher did the job without balking or asking a question.
Herman was amazing if you are looking professionalism, integrity and honesty call Herman...I called to just get an estimate for a new unit because I was told by, supposedly a very “reputable” company in the area that I won’t mention the name, that I needed a new unit or circuit board for an astronomical price...instead of just trying to sell me a new unit Herman did a proper diagnostic and fixed my unit for a tiny fraction of what I was originally told..Call Herman you won’t be disappointed!!!!!!!
Jason Durnil
After having our air conditioner repaired by three companies and continuing to have problems we called AI/AC. Herman Sears, master technician, diagnosed several problems and repaired them. Because of his experience he found the problems quickly. Each repair done has stood the test of time. We gave the three previous companies hundreds of dollars for a bandaid to be put on the problem. We had a freon leak, needed a part for the fan and had overflow water dripping onto our patio constantly. Mr Sears goes the extra mile to get the best prices on parts for his customer. He does not overcharge because he is honest. I choose to tell you who the other companies are because none of us like to spend more than we should. A-1 American, RL Midgett and I do not recall the third. Mr Sears is professional and I highly recommend A1 A/C . We will not call any other repairman for heating and air.
rochelle Smith
If you need HVAC services, I highly recommend Herman and A1 AC Heating Services. He diagnosed our problem, made the needed modifications and installations with efficiency, courteousness and promptness, and he explained the entire process and answered all of our questions. His concern and consideration for us was obvious. He truly provided us A1 service.
Gina Hegg
Working with this company restored my faith in common decency! They are building a company based on loyal and happy customers. I will never go to another company. Mr. Herman easily answered my questions without any hesitation for what I thought was a problem but but actually turned out to be nothing. I have lived in this area long enough to know that there are lots of people trying to make a quick buck. He didn’t even charge me the service call fee. Most of these companies would have sent someone who would come up with some small piece that they needed to replace and then they would have charged you an exorbitant fee. Out of the 15 service calls I have made in the last 10 year’s, Mr. Herman is the only name I remember. He makes you feel like family!
Clayton Taylor
Mr. Herman diagnosed the problem with our ac in less than 10 minutes. This is a wonderful company. Very professional and kept me informed through the whole process. I'd recommend their services to anybody, overall excellent experience!
Keya Battle
I called same day and Mr. Herman was at my home within 30 min. He is very thorough and made sure everything was working properly before he left. He even checked on us the next day. Awesome custom service
Pamela Proctor
Herman is reliable, honest, and hard working. He focuses on the customer, not on how much money he can make. I highly recommend him for all heating and cooling needs.
Michael Mackey
Called them because they were closest. They called me back and said a tech would call me shortly. Never called. Next day called them and asked what happened? They supposedly passed the wrong phone number to the tech (excuse?). The tech finally calls and says he is on the way. 3 hours later he arrives. He walks up to the unit and starts removing screws that have nothing to do with the job I asked him to do (check for leaks, take a vacuum and fill with freon. After I show him the ports which are out in the open and visable he tells me he doesn't have the right connection. I told him to get off my property. NOTE: When I origannaly brought this unit on line a high school kid supervised by his AC teacher did the job without balking or asking a question.
David Phelps
Herman was amazing if you are looking professionalism, integrity and honesty call Herman...I called to just get an estimate for a new unit because I was told by, supposedly a very “reputable” company in the area that I won’t mention the name, that I needed a new unit or circuit board for an astronomical price...instead of just trying to sell me a new unit Herman did a proper diagnostic and fixed my unit for a tiny fraction of what I was originally told..Call Herman you won’t be disappointed!!!!!!!
Cristal Spellman
Herman is great at customer service. He always goes the extra mile. I'm glad I went with a1 heating and cooling!
Thomas Pressl
2nd time I used their service. I am very satisfied. It is a very pleasant experience working with Herman. Very professional and quick turnaround.