YES! Air Conditioning, Heating, Plumbing, and Electric

The main power source from outside Panal to inside circuit breakers got partially cut during a demo project. House went dark we needed help. Called up ESCO told them of my emergency they were out within an hour and completely fixed it. So thankful for there Do diligence they really come through 10 out a 10. I will totally recommend them to anyone and definitely be my first call.

The certified electrician came early and provided information and quickly completed diagnosis and repair. He was courteous and helpful. I have made plans to have Gil return after the new year to fix another couple of problems.

Blake Moore came out to do an electric review of my house today. He was thorough and professional and helpful. He fixed my Nest doorbell that I had installed incorrectly quickly. I appreciated his cheerful manner and his thoroughness. I wouldn't hesitate to have him come back.

Let's talk about why you shouldn't use ESCO.

I owned a home from 2017 - 2019. I signed up for their club because we were trying to fix up that place. It was a disaster from day 1. First, they never charged me for joining the club. In communication with ESCO they have said that I can't find cheaper service elsewhere. My issue isn't finding cheap service, my issue is finding competent service. If you can't even take my money correctly, how am I going to trust you will do anything else well? I got fed up with ASKING them to take my money, so I canceled. Because I had gotten discounts, then they asked for a lump sum. Technically, I owed that and more, so I payed.

My wife and I then went to rent for a bit after selling that house. In 2021 we bought again. In the move we went back to them to fix a few issues because we knew the name, and we were in Utah County now, so the pool of technicians was smaller. There were also issues with them at this second location. After spending 1000s to get a few issues fixed, some of their work started to leak. I call them out, and they tell me they will be there at a certain time. That time came and went. Long story short, these guys suddenly show up at 9 pm to fix the issue they called after it had been leaking for 9 hours. To that point, they are always late. For the most recent service, they quoted me 3-5 pm, and they showed up past 6 pm. Not a big deal, except I had to leave at 5:45, so I wasn't even home to discuss the issues I was having. They talked to my wife, didn't fix a thing, and then charged a fee. Great.

In short, I will not be using ESCO again, and I wanted to right this so others would show caution when using them too.

Big thanks to Randy for identifying and fixing a wiring issue with our humidifier. Would have given a 5 star review but the humidifier wasn’t installed correctly. Randy is very knowledgeable and capable.

Called for an emergency AC repair Sunday July 3, after waiting two and a half days for another well known company to show and continued to get pushed back with delays. I decided to call ESCO the office personnel was pleasant to talk with explained what we needed, she informed me that they could do an appointment between 3 and 5 the same day , the appointment was scheduled, text message confirmation was sent, we were set for the appointment, I received a phone call from the tech Tyler Jones at 2:15 asking if he could arrive early around 2:30. Told him yes that would be fine, he arrived, diagnosed the issue and had it repaired by 4:30. We have found our new home maintenance company .

Thank you

I was very excited to finally have an outside outlet, that i failed to comprehend the type that was installed! I can’t use one plug without exposing the other plug to the elements. Not good. A good outlet has a cover for each individual plug in. This one does not! So now I have to go buy the correct one and replace the one installed 😞. I was going to use the monthly membership, but will not now. So cancel it plz.

Had a tech come out to diagnose a problem with our furnace. Company texts and says he will be at our home shortly, he doesn’t show up for an hour and a half. Called after an hour of waiting, and he hadn’t even left the city half an hour away yet.

He shows up and says that something tried to spin when the thermostat turned on, and that was the problem. He didn’t look at anything. Not once when we were trying to diagnose did anything happen with the furnace, so I find it suspicious that it “tried to work” when he was downstairs alone, and that’s an excuse to not even check anything else out. $80, we had to spend for 90 seconds of him being here after waiting an hour and a half. We will be calling another company.

Nic and Oscar did a great job. They were in and out in only 2 hours. Job completed and looks great. They are both friendly, professional and know their jobs. Very nice young men. Thank you ESCO for all of the great professional people that you have in your company.

They worked the entire day to replace new AC and furnaces and did fantastic work. Didn’t stop until the job was completed to my satisfaction.