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    Comfort Systems USA Inc Reviews - 25

    3.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Taft Arnold

    Called these guys at 9 am on Labor Day morning, because my A/C had stopped working and it was going to be 104 degrees. Colby showed up at my house at 10 am, and left about 10:30 am with my A/C functioning perfectly!

    Don Seamons

    We purchased a new air conditioner through Comfort Systems and had a great experience. They gave us the best price and the best warranty we could find. Everyone from the account executive to the installer was completely thorough and professional. And they got the AC unit installed within a week. They even loaned us a portable AC unit to help us keep the house cool until they could get the permanent unit installed.

    Scott Bulloch

    Terrible service. I had this company install a heating and air conditioning unit for me. From the first, the bracket would not hold the filter in place. They said they would fix it and installed a makeshift bracket that made it impossible to get the filter in or out without folding it up. I requested three times that they come fix it. Finally they came out but rather than fixing the bracket, they only replaced the filter by folding a new one in half and putting it in backward. It immediately fell out of place. They charged me $150 to change a filter by destroying it and putting it in backward!! I finally went to Home Depot and got some parts and fixed it myself. This used to be a great company before they sold to Comfort Systems, and now they are terrible. I had used them for years in St George for my home, rentals, and business buildings. I will definitely never use them again.

    Luis Andrade

    I had Kevin from comfort systems come out to check my air conditioner today. He tells me the fuse are blown and I will have to replace my whole system. $2500 dollar quote... Not only did I get charged $130 dollar just for him to come and check. But when he left I went yo home depot and bought new fuse and replaced them and when im putting back the cover noticed he disconnected some wires and did not connect them before he left. Long story short my AC is working and will not have to replace my system all it took was $15 at home depot. WOW!! In this time of uncertainty with all this COVID stuff these guys trying to make a quick buck can sure screw people if they are not careful.

    Terry Rasmussen

    Of all the service companies we have used over the years, Comfort Systems has exceeded all my hopes and expectations of a company that does what they say they will do at the price they quoted. The other bids were extremely high and left me with the impression that more charges would be added.
    Thank you Comfort Systems for your honesty, and concern for our happiness, you were exceptional!!

    Ray Sadler

    Don't ever have this company do anything for you . They tried to RIP off an i2 year old lady. First it was mid summer and her ac went out and they refused to come out except after hours so they could charge her double. Second all their tech could do is stand on the west end of her house and whine about how hot it was not thinking how hot it was inside. He stood and watched me cut down a shrub so he could get better access to the ac. He then said it needed a new fan motor but he could not install it except after hours again so they can charge double. He said that would take care of the problem. Well it didn't it needed fan blades to. Well that still didn't fix it. Then he said she needed a new ac but no one could give her an estimate for another week. It was to hot in the so we hired some one else. Then they sent her a bill for removing the shrub that I removed. So save your money!!!

    SARAH PEEPLES

    1 star is too generous. This is the first time I have ever left a negative review for any company in my life. But Comfort Systems dishonestly and complete lack of integrity compelled me to leave this review.
    My elderly mother was having problems with her ac/furnace. I arranged for them to help my mom and that I would pay the $55 dollar diagnostic fee. I offered to pay then but they said no, we will get it from after. They said it needed a new board and that once the board was fixed it might need a new blower. I explained that my mom was on a fixed income and couldn't spend more than $600. It came to $700 so I assumed the $55 diagnostic fee was included int that amount since it was $100 over what we told him our cap was.
    A couple days went by and my mothers house still wasn't cooling properly. We called them and they sent out a different technician, somehow unaware of the previous work done, who informed us that the coils were so dirty, the whole unit needed to be replaced.
    I called to say "why would you tell us it could be fixed and take $700 from us when it was obvious to your 2nd technician that the whole unit needed to be replaced?" We could have used that money toward a new unit but instead it was a complete waste. It took them weeks to get back to me with an absurd answer, "the 2nd technician was wrong and for an additional couple hundred dollars we can clean the coils."
    TOTAL SCAMSTERS taking advantage of elderly people. They then had the audacity to try to collect $55 for the original diagnostic fee.
    I will shout this injustice from every figurative rooftop that I can to help save other people from their disgraceful, predatory behavior!

    Brent Boyle

    My furnace quit in Park City on a Saturday night in January. We woke up to a 50 degree home. Dylan responded quickly to my call and went above and beyond to get us up and running again. Will definitely give him another call the next time we need help.

    Robert Hooper

    Professionals with all star talent. They always go out of their way to take care of their customers! Honest people, Fair Pricing, Great workmanship, knowledgeable technicians. Very clean and even wear booties!

    Gary Mackelprang

    Fast, efficient, friendly and professional. Jeremy had my furnace diagnosed in a jiffy, got the part and had it back on its feet in no time. Highly recommend.

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