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Amenities

    Big Star AC and Heating Reviews - 39

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Deborah Sandlin

    Labor Day weekend I arrived late home with my family that were staying the weekend with me. It was 9:30 p.m. and the air conditioner was not working. I called big star and Cody said he would come out and be there in about 30 minutes. I have used Big Star before and they did a good job and we're very fair pricing. He showed up within the 30 minutes and it was only something minor. Cory works fast to fix it he always does good work. He could have charged me a lot more but was so fair to the situation. I will always use Big Star AC. I recommend this company without hesitation.

    Rob Van Gerwen

    Our AC went out on a “Friday night” go figure, Cody showed up late Friday night after hrs found the problem, unfortunately for us we needed a whole new unit. He gave us a smaller mobile ac to plug in for the evening free of charge & we where able to keep the bedroom cool enough to be able to sleep. Saturday morning he had us a brand new ac unit installed in the house& had it cooling before noon. Great service, great person to do fair business with. Highly recommended.

    Lorie Crabtree

    We contacted Big Star to have them check our system after receiving some disappointing news from another company.
    They came the next day, inspected our unit and thermostat and ran some diagnostics.
    We were relieved to hear that our system did not in fact need repairs and was functioning properly.
    We will definitely be using Big Star for our AC needs.
    Honest and professional.

    Susan Harris

    We are 100% pleased. Cody came to our home the same day we called. He came out Friday to check our nonworking air conditioner. It was done for. Cody and his helper, Stacie his wife, came to our home before 8am Saturday. We had our new unit installed and running BEFORE lunch. He is the best. We would trust them in our home without us.
    We think his pricing is good.

    Kenny Cardin

    I called 3 AC companies on a weekday and only 1 was answered by the owner. Cody was able to provide me accurate information, an estimate, and an appointment when I needed it. When he arrived, he quickly and thoroughly resolved my issue and provided me a reasonable invoice. Well mannered and knowledgeable young man. I highly recommend Big Star.

    Crystal Quist

    Cody and Collin did a great job putting in our ac/heating unit. Works great! Friendly and made us feel very comfortable while in our home. Cleaned up as they went. Fast and efficient. Thank you Big Star A/C!!!

    Missy Anders

    We purchased a house "as is". We knew the smaller unit upstairs needed to be replaced, but the large unit downstairs worked fine...until three days later. I found Cody by Googling and reading reviews. He was my choice. He replace both units and even brought over a portable A/C unit when he realized we were actually staying at the house. Two weeks later, when we came to town, the house wasn't cool. I called him on a Saturday night at dinner time and he showed up to fix it within the hour. Good guy, would definitely recommend him.

    Chuck Sessions

    They provided excellent service. I called them amid single digit weather and snow icy roads to repair my central heating unit. Serviceman arrived within 40-45 minutes. Repairman was knowledgeable and completed the task in a timely manner. I highly recommend Big Star AC!

    Brad Buchanan

    Big Star installed two new A/C units at our home using a crew of 3 who did a complete change out of our systems in one day! Installed wireless thermostats with sensor alarms for heat and water condensation levels. Great folks, professional and provided quality products. Also used for service calls and they were very responsive as well.

    John vogel

    Cody and his service is fantastic! After hours a/c repair and affordable. Great guy and a family man that lives near me. His truck is constantly on the go and his work ethic is impeccable.
    Got
    Me back up and running in minuets. Thanks Cody!!!

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