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    Jay Young Plumbing, Heating and Air Conditioning Reviews - 40

    4.2
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Cindy Gordon

    I needed an outdoor water faucet replaced, I spoke with several plumbers about the cost of such a repair and Jay Young was the best price and was recommended by Angie's List; so I made an appointment. The technician, John was very knowledgeable and efficient. He did a great job.
    A few days later my air conditioner wasn't cooling and since I had such good luck before I called Jay Young's again . Phyllis was super sweet and sent Raymond my way eventhough it was late in the day. Raymond and Michael fixed the problem and within an hour I had a cool comfortable house. This plumbing company does quality work for a fair price.
    I'm glad that I found them through Angie's List.

    Andrew James

    I am very pleased with the work they did for me. Jay was very upfront and honest with me when explaining the plumbing issues that were going on at my house.
    I had several issues going on that were underneath the house in addition to issues with my water heater and several drain problems.
    I was impressed with the knowledge of the plumbers that he sent to do the work.
    The work was completed and I am a happy camper!
    I will definately call them again.

    Alejandro DeLua

    The service that I got from the guys (and lady) at Jay Young was more than commendable! I've never had to call a plumber because I had always lived in an apartment complex so I was walking in the dark with no one to lead me. When I called Jay Young, it was like somebody turned on the sun! Setting up the service call was a breeze and I had all of my questions answered without hesitation. When the service guy arrived and got to business, it was quick and painless! It's hard to find good help nowadays, but with Jay Young I was totally surprised by such great help.

    keith norton

    Ramon came out and repaired my ac today. He quickly diagnosed the problem and made the necessary repair. He did a fantastic job! I definitely recommend Jay Young plumbing, heating, and air conditioning to all my friends and family!

    Natalia Muñoz Moore

    I've used Jay Young several times over the last 6 years, and have always been pleased with the quality of their work and customer service. They have fixed a broken water heater, a frozen A/C unit, installed a kitchen sink, and cleared up my bath drains. I never hesitate to call JYP when I need plumbing or A/C work! Also, Phyllis at the office is very friendly and helpful.

    BZROCKS12

    Not the usual company I use.
    I had them come out over Thanksgiving break (I understood and extra charge for holiday) , which was great, and after a hearty fee they got my heater working again. The guy never came inside to check the thermostat. I had to call him back a few days later and they charged me $100 to push a button on my thermostat to get it to decently work.
    Fast forward to now...my air conditioner wouldn't come on. I called the usual company I use. They found out that the guy didn't connect all the wires correctly, some weren't connected at all and it was a complete mess! And that he set my thermostat up incorrectly (for that extra 100 bucks). the company that fixed it didn't even charge me labor for having to come and fix the problem with ANOTHER company!

    Maegan Moore

    Best experience I have ever had with a home repair company. Raymond is very professional and efficient. Phyllis was such a help with my home warranty. I will always call Jay Young for any further issues. Kudos to this company and their team!

    melissa stansell

    BEST PLUMBING SERVICE I HAVE EVER RECEIVED IN LUBBOCK!!! I have used many plumbing services and felt like I was overcharged or sent slow and inefficient workers. Jay Young's reps gave me a free quote (and the lowest quote by far) and even drove out after hours to check on my situation and didn't charge me a DIME. I had to have my entire gas line replaced and they were here FIRST thing in the morning ready to go. They were very neat and clean and also extremely respectful. Jay himself came out to oversee the work and explained in detail what all they did. At the end of it all Jay gave me a discount on top of the VERY well priced service and job. I will never use another plumber in Lubbock!!!

    Chad Oglesby

    Jay Young has been my plumber for as long as I have been in business (15 years). I have always been extremely pleased with his work ethic, quality of work and also the plumbers and helpers he hires to help get all the work done. He and his company have always done their work in a timely and professional manner. I for one am glad that there is such a reliable, trustworthy and honest company to deal with in Lubbock, TX. I highly recommend him for all your plumbing, heating and air conditioning needs.

    Christian Jensen

    Water started draining from our disposal.
    I wanted it replaced.
    One company I called wanted $49.00 and another wanted $89.00 Just to come and "assess" the problem.
    When I told them that I wanted the disposal replaced with the best one they had they told me that it didn't matter, they had to come and check for themselves.
    When I called Jay Young plumbing I was given one price that was for the the entire job.
    The first two companies said that there was no way they could replace it that day.
    Jay Young plumbing told me they would be there that afternoon.
    Needless to say, they got the job.

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