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AJR Heating Air Conditioning Refrigeration, Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
William James

Appointment for 8:00 am showed up at 9:05 am.

With charging $100.00 per hour labor charge, I believe I should have gotten the $79.00 service charges dropped from the bill to pay me for my wasted hour.

Cédric Bechard

amazing selection and the staff at the counters are always very helpful and professional!!

Nathan

Called about leaking freon. Tech came out and before even looking at our AC told us leaking freon likely means it would likely cost thousands to fix so we should just buy a new AC. The guy said the freon leak test would cost $275.00 but it would likely be a waste and we should juist buy a new AC (why not tell us about that fee on the phone?)..... Like an idoit I bought a new AC and whether or not I really needed one I'll never know because he NEVER CHECKED.
There were lots of other issues after that, i.e. they didn't replace the pan under the unit in the attic plus they somehow clogged the lines so the first day of use water over flowed and came out the attic pulldown stairs. - the tech came out shifted it around a little and said it should be good. 1 week later water was coming through the sheetrock in the ceiling. It wasn't until 7 months later that they came out and replaced the pan with a new one that SHOULD have came with the unit since it was BIGGER in the first place.
Apparently when they installed the new AC they clogged the water line and since they didnt install the overfill pan correctly and just left the old one when it flooded it damaged the ceiling. They blammed us for the lines being clogged, they claim existing lines are not their responsibility however the previous AC which had been working and used right to the point of when they uninstalled it had NO WATER OVERFLOWING. The previous AC was working great we just had to refill the freon because over summer it leaked. Which makes me wonder what did they do with it? Sell it? I never gave it to them, they just took it.
I bet they took my old AC cleaned it up and reinstalled it in someone elses house. If you are a person whom is easily taken as a sucker such as myself then stay away from this place otherwise you'll end up like me.

Paxton Lanning

Honest, straightforward, dependable. I called at 5pm and he was here by 7pm same day. VERY Impressed, finally found my go-to AC company. Thanks again!

Kristian Sweeney

Everyone - from the office staff to the technicians - is friendly, knowledgable and helpful. Thanks AJR and Highly recommend to all.

Van T

This is the only place to go when you need AC repair maintenance My AC quit working in the middle of a night on a Friday I was calling companies the next morning at 6:30 that said 24/7 none of them answered the phone James is the only one that answered the phone he was here at noon and it took him like 15 minutes to fix the AC very professional and even got a follow up call 6 hours later to make sure everything was okay who does that today, AJR is the only company I will use, while he was here I signed up for the yearly maintenance program, great service

Dezarea Dunn

Called in the AM and they came that morning. Aaron was very professional and got my A/C going again. Prices are very reasonable. This company is great and has prompt service.

Elizabeth Robling

I just want to thank you guys for the excellent work you guys did fixing my a/c. So prompt and friendly. On point with everything. Wil definitely recommend you guys to every one I know. Quick great prices the best in town. Thanks. Milton, Adam and Bryce.

Sharra Blackfire

AMAZING! Came out WITHIN THE HOUR on a Saturday night when I had no AC working and 3 kids in the house. These guys are INCREDIBLE!!!! I am so happy - nobody else would be this quick and get the job done ON THE SPOT! No need for rescheduling!

Jesus Hernandez

James and his team have been a joy to work with. They are quick and responsive. Great customer service would highly recommend!

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