Polansky Heating & Air

This is the second time we've used this company. We have been extra pleased with their service. Diana, the office scheduler, is a most welcome representative of this company. Pleasant, ready to help and on top of everything. She MAKES this company in my estimation. The two service technicians we have had in our home (Braden was the last one) have been professional, friendly and thorough in their visits. Diana bends over backwards to schedule at our convenience, plus she keeps us notified of when the techs are en-route, etc. The techs have always been on time. A very impressive company to deal with.

Very happy with the way they did business! Very quick and responsive as well. Brayden was sent to our house to to take a look at our AC and he did a great job of diagnosing it figuring out a solution to the problem.

After hours call. Brayden arrived on time diagnostics ran and repair done quickly and efficiently and professionally. He showed true care and concern about the issue and getting it fixed. Great tech great company highly recommend .

Polansky H&A fixed our AC same day we called for a help in the middle of a Texas heatwave. Great service - very friendly - fantastic communication. Would 100% recommend them...

I appreciated that they let me know up front that the Sunday pricing would be $200 more expensive vs just waiting one day. They also explained why my unit cost why it did to fix vs other units.

Every person I spoke to was very friendly. Technicians were kind and efficient. Did not at all linger with getting my a/c fixed. It actually took less time than expected as they had a team member bring the part instead of them driving out to get it and come back.

I will also say the office manager was kind as well. I don’t usually get quality service from every member I interact with but this time I absolutely did!

Brayden was great! On-time, professional and did what was needed efficiently and explained the issues in a way I could easily understand. 10/10 would recommend him for anyones HVAC needs!

The man lied to us requested services in full before even installing any or working on our system

We were worried about our AC because we knew it was old and seemed to be getting worse each year. We called Polansky to see if we could tune it up for this summer. Turns out our AC was turning 40 years old this year & we decided it was time to take the plunge & replace it. Polansky's walked us through the process & answered every question we had patiently. They scheduled a day sooner than later to replace it & replaced both the outside & inside units in less than 8 hours with only 2 men. They did a fantastic job! Our house has never been this cool in the 16 years I've lived there & doesn't run continuously on hot days like our old unit. Kudos Polansky's, you have all our residential business!

Diane, office manager, handles all request efficiently and in good humor. She sent David the technician out to fix my air conditioner that had some issues. David advised me freon was low. He suggested for present to simply add some freon. He mentioned options, but did not get pushy about getting new unit, which soon I'll need. David is pleasant, works well and knew his business. I trust Polansky and will continue to use them for my central AC unit work.

Diana in the office was friendly and very helpful, and we had a technician (Brayden) here first thing this morning. He was professional, courteous and friendly. When I could not answer his question, I called my husband and he spoke to him about what services to move forward with. He quickly assessed the issue, repaired and tuned up both of our units. I highly recommend Polansky for air conditioning repair and service!